Client Solutions Manager at Samba TV

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ad Tech, Digital Advertising, MediaIndustries

Requirements

Bachelor's Degree
5+ years of programmatic advertising experience
Proven track record of growing accounts
Strong technical background in programmatic advertising
In-depth understanding of the ad tech ecosystem
Highly motivated, adaptable, and self-motivated
Eager to take ownership of client portfolios and drive growth

Responsibilities

Assess client business goals and advertising requirements to deliver tailored solutions and strategic recommendations
Analyze campaign performance data and translate it into clear, actionable insights; present results to clients to demonstrate impact and value
Troubleshoot and resolve campaign, audience, and measurement issues, including discrepancies, ensuring smooth and accurate delivery
Collaborate with cross-functional teams to execute campaigns effectively, optimize performance, and align with Samba’s data, audience, and measurement solutions
Build strong client partnerships through consistent engagement, manage requests accurately and timely, and drive renewals, expansions, and satisfaction
Deliver training, workshops, and regular reviews to build partner capabilities, identify growth opportunities, and ensure alignment with business objectives
Lead quarterly business reviews and partner meetings, driving alignment on strategy, performance, and actionable insights
Develop resources, best-practice guides, and training programs; act as a point of escalation for clients and internal teams
Manage Salesforce reconciliation for programmatic audience and partner usage reporting
Develop and deploy audience segments for agencies, brands, and partners; recommend optimal targeting strategies aligned with campaign goals
Configure, monitor, and optimize campaigns to deliver performance outcomes; identify cross-sell and upsell opportunities
Provide strategic guidance on planning and targeting during pre- and post-sales; lead troubleshooting with traders/agencies to resolve issues
Identify and address process inefficiencies to enhance workflow, team productivity, and client delivery

Skills

Programmatic Advertising

Ad Tech

Media Planning

Campaign Management

Data Analysis

Reporting

Audience Measurement

Issue Resolution

Insights Generation

Samba TV

Audience measurement and analytics for smart TVs

About Samba TV

Samba TV provides audience measurement and insights for the television industry, focusing on the smart TV market. Their technology is integrated into 35 million TVs globally, allowing them to collect and analyze extensive viewership data. This data helps advertisers, broadcasters, and content creators understand viewer behavior and improve their advertising and content strategies. Samba TV's audience measurement system is significantly larger than traditional methods, offering more accurate data. The company operates on a business model where clients pay for access to their data and analytics, ensuring privacy compliance and giving viewers control over their data sharing. The goal of Samba TV is to enhance the television viewing experience through detailed insights and measurement services.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$44.4MTotal Funding

EARLY_VCCompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees

Benefits

Flexible Work Hours

Remote Work Options

Professional Development Budget

Mental Health Support

Company Equity

Employee Discounts

Risks

Increasing competition from Roku and Amazon challenges Samba TV's market share.

Privacy-focused regulations may increase compliance costs for Samba TV.

Shift towards ad-free streaming services could reduce demand for advertising insights.

Differentiation

Samba TV partners with 20 smart TV brands, embedding technology in 35 million TVs.

Proprietary multi-source panel is 100 times larger than traditional measurement systems.

Offers comprehensive audience measurement and actionable insights for advertisers and content creators.

Upsides

Growing demand for cross-platform measurement solutions boosts Samba TV's market potential.

Acquisition of Semasio enhances capabilities in privacy-compliant contextual targeting.

Partnerships with digital audio platforms expand audience insights across media channels.

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