Customer Success Manager
PerformYardSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Advertising TechnologyIndustries
Requirements
Candidates should have 3+ years of experience in a DSP/programmatic work environment, experience in advertising technology or a related field, and the ability to adapt quickly to a rapidly changing technology environment. They should also possess excellent written and verbal communication, organizational, and time management skills, a passion for achieving higher levels of growth and development, and the ability to assist, manage, and abide by client needs while working with complaints respectfully.
Responsibilities
As a Customer Success Manager, you will collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into product decisions, work closely with the Media Buying team to understand client objectives and goals and create optimal media buying strategies, review campaign performance and provide detailed feedback to media buyers for optimization, educate clients on new platform features and practices, and drive revenue and enhance client campaign performance by working with Sales and Media Buying teams. You will also educate clients on programmatic buying knowledge and be comfortable working with multiple clients and accounts across diverse industries.
Skills
Programmatic Advertising
DSP
Media Buying
Client Communication
Campaign Performance
Revenue Growth
Sales
Media Planning
Client Advocacy
Problem-Solving
Uplift
Provides travel financing through installment loans
About Uplift
Uplift provides travel financing solutions that allow customers to book their travel experiences now and pay for them over time. This service is designed for travelers who want to manage their expenses by spreading the cost of their trips across several months. Uplift serves individual travelers, families, and travel agencies, integrating its financing options directly into the booking process for a seamless experience. Customers can choose from various payment plans when booking through partner travel providers. Uplift's business model focuses on offering installment loans for travel expenses, generating revenue through interest charges and origination fees. By offering competitive interest rates and flexible payment options, Uplift aims to make travel more accessible and affordable for a wider audience.
Key Metrics
Menlo Park, CaliforniaHeadquarters
2014Year Founded
$143.5MTotal Funding
ACQUISITIONCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees