[Remote] Customer Success Manager at Uplift

New York, New York, United States

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$60,000 – $80,000Compensation

Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Advertising TechnologyIndustries

Skills

Key technologies and capabilities for this role

Programmatic AdvertisingDSPMedia BuyingClient CommunicationCampaign PerformanceRevenue GrowthSalesMedia PlanningClient AdvocacyProblem-Solving

Questions & Answers

Common questions about this position

What is the salary for the Customer Success Manager position?

This information is not specified in the job description.

Is this Customer Success Manager role remote or hybrid?

The position is hybrid in New York or remote for the rest of the US.

What skills and experience are required for this Customer Success Manager role?

Requirements include experience in advertising technology or a related field, 3+ years in a DSP/programmatic work environment, excellent communication and organizational skills, ability to adapt to fast-paced tech environments, and comfort managing multiple clients across industries.

What is the company culture like for this role?

The client is a fast-growing mobile ad tech company with a dynamic team in a fast-paced, digital environment focused on innovation in in-app programmatic advertising.

What makes a strong candidate for the Customer Success Manager position?

Strong candidates have 3+ years in DSP/programmatic environments, experience in ad tech, excellent communication skills, the ability to manage multiple clients, and a passion for growth in a fast-paced tech setting.

Uplift

Provides travel financing through installment loans

About Uplift

Uplift provides travel financing solutions that allow customers to book their travel experiences now and pay for them over time. This service is designed for travelers who want to manage their expenses by spreading the cost of their trips across several months. Uplift serves individual travelers, families, and travel agencies, integrating its financing options directly into the booking process for a seamless experience. Customers can choose from various payment plans when booking through partner travel providers. Uplift's business model focuses on offering installment loans for travel expenses, generating revenue through interest charges and origination fees. By offering competitive interest rates and flexible payment options, Uplift aims to make travel more accessible and affordable for a wider audience.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$143.5MTotal Funding

ACQUISITIONCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance

401(k) plan

Flexible, remote-first work culture

Competitive salary

Pre-IPO stock options

Health & Wellness Perks

Professional Development

Pick-A-Perk: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses

Risks

Rising interest rates may deter customers from choosing installment loans.

Increased competition from other BNPL providers could erode Uplift's market share.

Economic downturns could decrease travel spending, affecting Uplift's revenue.

Differentiation

Uplift partners with top travel brands like Sabre and Grupo Xcaret.

Uplift offers personalized, flexible payment options for travel expenses.

Uplift integrates financing solutions directly into the travel booking process.

Upsides

Increased demand for flexible payment options post-pandemic boosts Uplift's market.

Partnerships with major travel brands enhance Uplift's credibility and reach.

Rise of digital nomadism increases demand for travel financing solutions.

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