Bonterra

Chief of Staff

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Biotechnology, Customer SuccessIndustries

Requirements

Candidates should possess 3+ years of experience in a senior strategic role, preferably within the software or technology industry, or in professional services such as consulting, venture capital, private equity, or law. A total of 8-10 years of experience is required, with customer success experience being preferred. An undergraduate degree or an MBA is also preferred. Exceptional communication skills are necessary to lead and influence across various organizational levels, complemented by outstanding conceptual and strategic thinking abilities. Strong analytical and problem-solving skills, along with robust project management capabilities to drive decisions and results across multiple initiatives simultaneously, are essential. Candidates must demonstrate insatiable curiosity, a willingness to learn, social adeptness with high emotional intelligence, and influencing skills. They should also possess unusually high bandwidth, comfort with aggressive goals, a detail-oriented approach, and be a confident, resourceful self-starter capable of anticipating needs. The ability to thrive in a dynamic, fast-growing company environment with a direct and transparent communication style is crucial. Sponsorship for employment authorization is not provided.

Responsibilities

The Chief of Staff will lead the execution of strategic business initiatives across the Customer Success organization and regularly report on results and progress. They will support the operational cadence of the executive management team on behalf of the CCO and ELT, and contribute to the corporate goal setting process by tracking progress against key strategic goals. Additionally, the role involves contributing to the annual strategic planning process and quarterly reporting as assigned.

Skills

Strategic Planning
Business Initiatives
Operational Cadence
Executive Support
Goal Setting
Reporting
Consulting
Venture Capital
Private Equity
Law
Customer Success
Communication
Leadership
Influence
Strategic Thinking
Analytical Skills

Bonterra

Technology solutions for social impact organizations

About Bonterra

Bonterra provides technology solutions aimed at helping organizations focused on social good, such as nonprofits and public sector entities, operate more efficiently. Their products include software for managing donations, tracking impact, and coordinating volunteer efforts, which streamline operations and enhance fundraising capabilities. Bonterra stands out from competitors by specifically targeting the social impact sector and aligning its success with that of its clients through a business model based on subscription fees and transaction fees on donations. The company's goal is to empower organizations to maximize their efforts in creating positive social change, as evidenced by their impact of facilitating $7.4 billion in donations to 225,000 nonprofits in 2021.

Austin, TexasHeadquarters
2023Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees

Benefits

Generous Flexible Time Off
Paid Holidays
Paid Volunteer Time
Paid Parental Leave
Paid Sick Leave
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Resources for savings and investments
Opportunities to learn, develop, network, and connect

Risks

Competition from established players like Blackbaud and Salesforce.org is intense.
Potential integration challenges from recent acquisitions could disrupt operations.
Dependence on partnerships like iWave may pose risks if synergies aren't realized.

Differentiation

Bonterra offers a comprehensive suite of tools for nonprofits and social good organizations.
The company focuses on empowering social impact initiatives with advanced technology solutions.
Bonterra's acquisition of DonorDrive enhances its digital fundraising capabilities.

Upsides

Growing demand for digital transformation in nonprofits boosts Bonterra's market potential.
Integration of AI in fundraising software enhances donor engagement and campaign effectiveness.
Bonterra's expansion into employee engagement solutions broadens its market reach.

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