Spinnaker Support

Channel Sales Director

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Managed Services, ConsultingIndustries

Requirements

The ideal candidate will have 10 years of experience in sales and/or channels, with at least 5 years specifically in a Channel Sales role within an IT services organization. Five or more years of channel experience in a cloud environment (AWS, Azure, GCP) is required, along with a strong understanding of sales methodologies in a channel context. A proven track record of achieving revenue growth through channel and partner programs, experience driving leads, and building out channel strategies in a high-growth company are essential. The ability to thrive in a fast-paced, results-driven environment is also necessary.

Responsibilities

The Channel Sales Director will develop, nurture, and expand a diverse network of channel partners, including resellers, distributors, system integrators, advisors, and technology alliances. Responsibilities include meeting and exceeding bookings targets through channel sales programs and strategic partnerships, and collaborating with sales leadership to align channel programs with direct sales efforts and business objectives. The role involves implementing partner programs, incentives, and enablement tools, as well as developing training and marketing resources to enhance partner capabilities. Building strong relationships with key partners, serving as a trusted advisor, and regularly engaging with them to understand needs and address challenges are crucial. The director will also work closely with sales, marketing, and service delivery teams to ensure channel initiatives align with company goals, and collaborate with marketing on demand generation programs. Monitoring and analyzing channel performance metrics, providing regular updates to executive leadership, and using data-driven insights to refine channel strategies and identify growth opportunities are also key duties.

Skills

Channel Sales
Partner Management
Sales Leadership
Business Development
Relationship Building
Program Development
Reseller Management
Distributor Management
System Integrator Engagement
Analyst Relations
Technology Alliances
Sales Enablement
Marketing Resources

Spinnaker Support

Provides enterprise software support services

About Spinnaker Support

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Greenwood Village, ColoradoHeadquarters
2002Year Founded
$1.2MTotal Funding
DEBT_PPCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Increased competition from Rimini Street in Salesforce services challenges Spinnaker's market position.
Maintaining the 'Ultimate Support Guarantee' could lead to dissatisfaction if not upheld.
The merger with Full Spectrum Database Services may present integration challenges affecting service delivery.

Differentiation

Spinnaker Support offers the first-ever Ultimate Support Guarantee in third-party software support.
They provide a comprehensive portfolio including third-party support, managed services, and consulting.
Spinnaker Support has a global reach with over 1,300 clients in 104 countries.

Upsides

Growing demand for third-party support services amid economic uncertainties boosts Spinnaker's market potential.
AI-driven support solutions enhance efficiency and customer satisfaction, aligning with market trends.
Expansion into cloud-based services taps into the shift from on-premise to cloud environments.

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