Channel Marketing Manager

About RingCentral

Employment Type: Full time

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

The Role

This is where you and your skills come in. We’re currently looking for: A bi-lingual (English/Spanish) channel marketing manager, who will work closely with LATAM Global Service Provider (GSP) partners and be responsible for the go-to-market execution of RingCentral’s co-branded partner products. This is an opportunity to work on a joint solution across leading brands and transform the telecommunications market with a breakthrough cloud communications solution. This individual will drive the delivery of our go-to-market strategy, messaging, content, activities and marketing campaigns for the LATAM region. This role is visible and cross-functional, requiring regular communication with product management, sales, and both internal and external staff members and partners across both organizations.

Responsibilities

• Demand Generation: Developing and executing marketing activities in support of sales and partner objectives to grow sales pipeline and drive new revenues including account-based marketing, events, promotions, and digital marketing.
• Sales Enablement: Create sales tools and training materials to empower sales teams to effectively articulate product value and overcome objections.
• Relationship Management: Build strong working relationships with LATAM service providers and partner teams. Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.
• Product Release and Launches: Lead the development and execution of comprehensive GTM plans for new product launches, features, and updates.
• Customer Marketing: Work with the partner to develop customer case studies and testimonials for awareness, develop sales pitches, and gather customer feedback for product development.
• Compete Analysis: Deliver competitive analysis on regional UC and CC markets, create resources and identify opportunities to optimize marketing activities.
• Ensure Marketing ROI: Establish and monitor key performance indicators (KPIs) for marketing programs, driving data-driven decisions and maximizing ROI.

Desired Qualifications and Experience

• 4-8 years of experience in Channel Marketing required with experience managing National Partners preferred
• Bi-lingual (English/Spanish) at a business level
• Education: Bachelor's Degree in Marketing, Communications or other related degree
• Able to develop and implement customer-specific marketing programs independently
• Demonstrated project management skills
• Self-motivated, able to problem solve and provide great work with limited supervision
• Excellent interpersonal and communication skills
• Excellent time management, decision-making, prioritization, and organization skills
• Must be able to work well with others as part of a team
• Campaign management experience
• Ability to travel approximately 25%
• Provide on-site event support, including assisting with the lifting and movement of items up to 15 lbs.
• Experience within the technology industry (preference for UCaaS, CCaS or SaaS company)
• Experience working in a fast-paced environment

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance.