Care Coach (HRA - Field to Telephonic)

Candidates must possess a Bachelor's degree in social sciences, social work, human services, or a related field, or an active, unrestricted Licensed Practical Nurse (LPN) license in Illinois with one year of experience assessing and providing services to the elderly. Applicants must reside in Illinois or within a 10-mile radius of Illinois in a bordering state. A minimum of one year of experience in healthcare and/or case management, and one year of experience working with Medicare and Medicaid recipients, long-term care services, Home and Community-Based Services (HCBS), and/or managed care organizations is required. Intermediate to advanced computer skills, including proficiency in Microsoft Word, Excel, and Outlook, and the ability to use various electronic information applications/software programs, including electronic medical records, are necessary. Exceptional communication and interpersonal skills are essential, as is the ability to build rapport with diverse individuals. The role requires the ability to travel locally to meet face-to-face with members, community partners, and care teams, and candidates must be willing to undergo TB screening.