Business Value Consultant

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Workforce Communications, Employee Experience TechnologyIndustries

Requirements

Candidates should possess a Bachelor's Degree in Business Administration, Communications, or a related field, or equivalent experience. A minimum of five years of experience in professional services, SaaS customer success, or equivalent communications experience is required.

Responsibilities

The Business Value Consultant will advise organizations on achieving positive business outcomes using the Firstup Platform through a data-driven approach. Responsibilities include providing best practice guidance, developing data strategies to track KPIs, executing content strategies aligned with business objectives, and implementing robust governance strategies for content management. The role also involves maximizing employee personalization by leveraging workforce attributes, developing expertise with the Firstup platform, and collaborating with internal teams to identify customer growth opportunities and at-risk accounts.

Skills

Business Value Consulting

Employee Experience

Workforce Communications

Data-driven Consulting

Content Strategy

Governance Strategy

Data Strategy Development

Firstup

Enhances internal communications for organizations

About Firstup

Firstup enhances internal communications within organizations through its Workforce Communication Platform. This platform allows businesses to effectively reach and engage with employees, regardless of their location. It offers features like message orchestration, campaign automation, and integration with other workplace tools, enabling companies to streamline their communications and target employees on the right channels and devices. Firstup differentiates itself by serving a significant portion of Fortune 100 companies and focusing on authentic employee engagement. The company's goal is to transform the digital employee experience and improve operational and strategic communications within organizations.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$126.8MTotal Funding

SERIES_ECompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Remote Work Options

Risks

Competitors like Achievers introduce innovative AI features, challenging Firstup's market position.

Rapid AI advancements may outpace Firstup's offerings, risking competitive disadvantage.

Focus on burnout solutions may require Firstup to expand beyond communication capabilities.

Differentiation

Firstup serves over 40% of Fortune 100 companies, showcasing its market influence.

The platform offers real-time engagement data analysis by organization, department, or employee.

Firstup's CommunicationAI integrates GenAI capabilities, enhancing digital employee experiences.

Upsides

Recognition as a leader in Gartner Magic Quadrant boosts Firstup's market credibility.

Growing demand for AI-driven tools supports Firstup's focus on intelligent communication.

Partnerships with firms like Annapurna highlight strategic communication's role in employee experience.

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