Business Operations Associate Manager

United States

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$100,000 – $135,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Sharing Economy, Travel, ProptechIndustries

Requirements

The ideal candidate will have 5-8 years of experience in business operations, strategy, or analytics, with strong SQL fluency and proven ability to solve ambiguous business problems using data and structure. Excellent communication skills for translating complex topics into clear insights and comfort working cross-functionally in a fast-paced environment are essential. Prior experience in an early-stage startup, consulting, banking, or with process design and analytics tools like Trevor, Mode, or Metabase are considered bonuses.

Responsibilities

This role involves designing and implementing repeatable internal processes, leading operational audits and efficiency reviews, and owning high-impact analytics projects. Responsibilities include building dashboards and self-serve tools, partnering with Product and Ops on cross-functional initiatives, developing internal playbooks, supporting senior leadership with data-driven insights, and taking ownership of evolving projects based on company needs.

Skills

Operations

Process Improvement

Data Analysis

Strategic Planning

Cross-functional Collaboration

Problem-Solving

Scaling Systems

Kindred

Members-only home swapping network for travelers

About Kindred

Kindred operates in the home swapping market, providing a platform for homeowners and renters to exchange their residences for a set period. This service is designed for travelers who want to save on accommodation costs while enjoying local experiences in new destinations. Users can join a members-only network by paying a subscription fee, which gives them access to a curated list of homes available for swapping. This model not only generates a steady revenue stream but also fosters trust and exclusivity among members. Kindred enhances the user experience by offering guides and resources for first-time hosts, ensuring a smooth home swapping process. Additionally, the company provides host protection and damage coverage, making both parties feel secure during the exchange. Kindred's goal is to create a cost-effective and community-driven alternative to traditional travel accommodations, appealing to remote workers, families, and travel enthusiasts.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$22.1MTotal Funding

SERIES_ACompany Stage

Real Estate, Consumer GoodsIndustries

51-200Employees