Strategy & Operations Manager
FullStoryFull Time
Mid-level (3 to 4 years)
Kindred is a members-only home swapping network that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.
We are on a mission to build a sharing economy that lives up to the name, and we’ve raised significant capital from some of the best investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and the founders of Opendoor, Figma, ClassPass, Clubhouse, Divvy, Gem, and Homebound.
The co-founders are proven leaders from the early team at proptech company Opendoor ($15B+ exit) and have each separately built and scaled products that today do $1B+ annual revenue combined.
We’re looking for the world’s top builders, executors, and believers to join us on this ride.
At Kindred, operations are the engine that power our ability to deliver exceptional travel experiences to our members. We’re seeking a Business Operations Associate Manager to help scale our systems, processes, and insights as we grow.
In this high-impact role, you’ll work cross-functionally to improve how our company operate. Your day-to-day will include everything from identifying inefficiencies and rolling out solutions to uncovering key insights that shape strategic decisions. You’ll bring analytical rigor, operational curiosity, and a generalist mindset to a lean, high-performing team. Your work will directly shape how we serve our members and enable us to scale with excellence.
This role reports to the Business Operations Lead on the Operations team and is remote, with a preferred location in New York City (though not limited to NYC).
Our opening spans more than one career level. The base salary offered depends on many factors, such as work experience, transferable skills, business needs and impac
Members-only home swapping network for travelers
Kindred operates in the home swapping market, providing a platform for homeowners and renters to exchange their residences for a set period. This service is designed for travelers who want to save on accommodation costs while enjoying local experiences in new destinations. Users can join a members-only network by paying a subscription fee, which gives them access to a curated list of homes available for swapping. This model not only generates a steady revenue stream but also fosters trust and exclusivity among members. Kindred enhances the user experience by offering guides and resources for first-time hosts, ensuring a smooth home swapping process. Additionally, the company provides host protection and damage coverage, making both parties feel secure during the exchange. Kindred's goal is to create a cost-effective and community-driven alternative to traditional travel accommodations, appealing to remote workers, families, and travel enthusiasts.