PointClickCare

Senior Business Process Manager- 1 Year Contract.

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, HealthcareIndustries

Requirements

Candidates must possess strong skills in both Business Process Management and Business Analysis, with a proven ability to lead cross-functional teams. A strong business aptitude, change management, and problem-solving skills are essential, along with the ability to challenge the status quo and influence change. Experience with industry-standard methodologies like Lean Six Sigma and Agile is required.

Responsibilities

The Senior Business Process Manager will optimize business processes to enhance operational excellence and customer satisfaction. Responsibilities include leading discovery workshops to identify process pain points, analyzing process effectiveness and maturity, designing future state processes aligned with strategic objectives, and supporting the establishment of process execution and monitoring capabilities. The role also involves supporting a community of practice for business process management methodology sharing across the organization.

Skills

Business Process Management
Process Improvement
Healthcare Technology
AI Integration
Project Management

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

Land your dream remote job 3x faster with AI