FreshBooks

Business Development Representative

Boston, Massachusetts, United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Customer Experience, Employee ExperienceIndustries

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.Fresh vision. Real impact. Come build it with us.

Job Description

Key Responsibilities:

  • Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools
  • Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling
  • Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC
  • Manage inbound leads from different sources, qualifying in and out for sales
  • Create qualified opportunities for the sales organization
  • Develop a strong relationship with Account Executives
  • Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects
  • Utilize the CRM to accurately record all interactions and activities
  • Meet and exceed quarterly quota targets

Location

This is an onsite role (5x/week) from our Boston, MA office location

Qualifications

Qualifications:

  • 1-2 years experience in business development, sales, or related role
  • Experience researching, cold-calling, and qualifying accounts
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong-problem solving and objection handling abilities
  • Experience facilitating qualifying conversations with prospects
  • Self-motivated and target-driven with a passion for achieving results
  • Knowledge of CRM software

Compensation Package

  • Base Salary: $53,200 - $66,000. This role is also eligible for variable compensation.
  • Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
  • ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
  • Freshworks also offers adoption and parental leave benefits.

Diversity and Inclusion

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Additional Details

  • Industry: Information Technology And Services
  • Function: Other

Skills

Cold Outreach
Phone
Email
Social Selling
BANT
MEDDPICC
CRM
Sales

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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