Broker Relationship Manager

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

Broker Relationship Manager Responsibilities

The Broker Relationship Manager develops and maintains relationships with small and medium-sized accounts. The Broker Relationship Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Broker Relationship Manager focuses on personal sales targets and troubleshoots specific customer problems.

• Meets targets through cultivation of new client relationships and development of productive relationships with existing clients.
• Prepares sales presentations, contracts, and proposals subject to review by supervisor.
• May participate in special projects/programs as assigned, such as training or communication sessions within or outside of the company.
• Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets.
• Locates, evaluates, and recruits potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers.
• Supports partners throughout the sales process in all sales-oriented activities, including marketing, advertising, sales promotions, and training to achieve revenue targets.
• Begins to influence department’s strategy.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact.

Required Qualifications

• Active Health & Life Insurance license in the state of Tennessee OR be willing able to obtain with 90 days.
• 3+ years’ sales experience or sales leadership/management experience in the Medicare, healthcare or similar industry.
• This position requires approximately 50%-65% travel with some overnight stays.
• This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
• Must reside in East Tennessee OR be willing to relocate to East Tennessee.

Preferred Qualifications

• Bachelor’s degree

Additional Information

• Must live in the greater Knoxville area: Anderson, Blount, Campbell, Claiborne, Cocke, Cumberland, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Putnam, Roane, Scott, Sevier, Union.

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.