Devoted Health

Broker Manager

Ohio, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health Insurance, InsuranceIndustries

Position Overview

  • Location Type: Onsite (Northeastern Ohio)
  • Job Type: Full-time
  • Salary: $65,000 - $85,000 annually plus commission

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. We are a growing, all-in-one healthcare company that combines compassion, health insurance, clinical care, service, and technology to deliver a complete and integrated healthcare solution. Founded in 2017, we now serve members across the United States.

About the Role

As the Broker Manager, you will be responsible for the success, engagement, and production of our independent agents. You will work closely with Operations and field sales management to ensure brokers have a clear understanding of Devoted's mission and growth plans.

Responsibilities

  • Execute the market's broker plan.
  • Analyze reports and provide action plans for increased production.
  • Provide real-time feedback from field brokers.
  • Conduct broker training (classroom and field).
  • Influence brokers to increase sales by positioning our product and promoting our brand.
  • Manage the Northeastern Ohio territory and contacts.
  • Execute on market/region sales goals and objectives (sales events, training, etc.).
  • Meet or exceed sales objectives through the broker channel.
  • Build relationships with brokers and agencies to promote our brand.
  • Report daily activities to ensure alignment with creating incremental sales consistent with market goals.
  • Adhere to and maintain current understanding of compliance requirements and organizational policies & procedures.
  • Coordinate effectively with the local sales team.

Requirements

  • State Health Insurance License in good standing.
  • Unrestricted driver's license.
  • Strong presentation skills.
  • Strong communication skills (verbal, written, active listening).
  • Strong organizational skills.
  • Strong relationship building skills.
  • Ability to collaborate effectively internally and externally.
  • Ability to learn quickly and adapt to change.
  • Knowledge of systems, technology, and proficiency with data analytics.
  • Knowledge of marketing strategy and value proposition.
  • Adherence to CMS Medicare Marketing Guidelines and procedures.
  • Medicare knowledge preferred.
  • Self-starter, flexible, adaptable, highly organized, and proactive.
  • Knowledge of the market and the broker environment within the market.
  • Engaging personality that resonates with agents and inspires allegiance.

Desired Skills and Experience

  • Goal-oriented but flexible, adapting to changing circumstances to achieve goals.
  • Curious and inquisitive, understanding the mission while challenging norms for better results.
  • Calm under pressure and cultivates a growth mindset.

Compensation and Total Rewards

  • Salary Range: $65,000 - $85,000 annually plus commission.
  • The actual base salary offered will depend on factors such as qualifications, relevant experience, unique skills, education, certifications, and location.
  • Devoted Health offers a comprehensive Total Rewards package.

Skills

Broker Management
Sales Strategy
Report Analysis
Training & Development
Relationship Building
Compliance Knowledge

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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