Customer Support Associate - Billing for Enterprise, API and Consumer
Perplexity AIFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Candidates need 2+ years of proven experience as a Billing Specialist, AR Analyst, or similar role, along with hands-on experience with Stripe including dashboard, API tools, and subscriptions.
Yes, hands-on experience with Stripe is essential, including managing recurring billing, refunds, disputes, payment gateway operations, dashboard, API tools, and subscriptions.
This information is not specified in the job description.
This information is not specified in the job description.
A strong candidate is detail-oriented with 2+ years in billing or AR, hands-on Stripe expertise, familiarity with financial regulations, and experience in invoicing, reconciliation, customer support, and process automation.
Payment processing solutions for professionals
AffiniPay provides payment solutions specifically designed for professionals in various industries, including legal, accounting, design, and associations. Its main products, such as LawPay and CPACharge, offer customized payment processing systems that help clients manage transactions securely and efficiently. These solutions streamline payment processes, improve cash flow, and enhance the client experience. AffiniPay distinguishes itself from competitors by focusing on the unique needs of professional services and ensuring compliance with industry standards, which is essential for clients handling sensitive financial information. The company's goal is to be a trusted partner for professionals by providing secure and effective payment processing solutions that meet their specific requirements.