HiHello

Revenue Operations

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, SaaSIndustries

RevOps Manager

Employment Type: Full-time Employee - Remote

Position Overview

We are seeking a dynamic and experienced RevOps Manager to join our team. The ideal candidate will have extensive experience with Hubspot and a strong understanding of sales processes and tools. This role sits at the intersection of sales, marketing, and customer success, and is crucial in optimizing our sales and revenue operations, ensuring our teams are equipped with the right tools, resources, and training to drive performance and achieve our growth targets.

Key Focuses of this Role

  • Hubspot Expertise: Act as the primary point of contact for all HubSpot-related activities. This includes managing and optimizing the CRM, creating and maintaining dashboards, and ensuring data integrity across the platform.
  • Sales and Retention Enablement: Develop and implement strategies to enable the sales team, including creating training materials, sales playbooks, and other resources in conjunction with Marketing to support sales and adoption efforts.
  • Tool Management: Oversee the implementation and utilization of key sales tools including Slack, Avoma, Apollo, Koncert, and Warmly. Ensure these tools are fully integrated with our sales and renewal processes, Hubspot, and marketing campaigns.
  • Process Optimization: Continuously analyze and improve processes to enhance efficiency and effectiveness. Identify bottlenecks and collaborate with others to implement solutions to streamline workflows.
  • Data Analysis: Monitor and analyze data to provide insights and recommendations to sales, customer success, and marketing leaders. Create regular reports and dashboards to track key performance metrics.
  • Collaboration: Work closely with the Sales, Marketing, and Customer Success teams to ensure alignment and coordination across all revenue-generating activities.
  • Training and Support: Provide ongoing training and support to the relevant teams on Hubspot and other sales tools. Ensure all team members are proficient and utilizing tools effectively.
  • Project Management: Lead and manage various projects related to sales enablement, customer renewal, and revenue operations. Ensure projects are completed on time and meet the desired outcomes.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 3+ years of experience in a Revenue Operations or Sales Enablement role, preferably in a SaaS environment.
  • Experience in Marketing and CS strongly preferred.
  • Expert-level proficiency in HubSpot is a must. Experience with setting up workflows, custom reports, and advanced features.
  • Proficiency in using and integrating sales tools such as Slack, Avoma, Apollo, Koncert, and Warmly.
  • Strong analytical skills with the ability to interpret data and provide actionable insights.
  • Excellent project management skills with the ability to handle multiple projects simultaneously.
  • Outstanding communication and interpersonal skills.
  • Self-motivated and able to work independently in a remote environment.
  • Experience in a fast-paced, high-growth company is a plus.

Skills

HubSpot
CRM Management
Sales Process Optimization
Data Analysis
Reporting
Sales Enablement
Training
Slack
Avoma
Apollo
Koncert
Warmly

HiHello

Digital business card creation and management

About HiHello

HiHello operates in the digital business card market, offering a platform for creating and managing electronic business cards that are secure and customizable. Users can start for free and choose to upgrade to premium features through subscription plans. The platform includes advanced options like AI business card scanning and Active Directory integration, which enhance its functionality. HiHello stands out from competitors by emphasizing security, being SOC 2 Type II compliant, and implementing enterprise-grade practices to protect customer data. Additionally, it provides administrative controls for businesses to design and distribute cards while ensuring brand consistency. HiHello's digital cards are eco-friendly, promoting sustainability by reducing the reliance on paper cards, which are often discarded. The company's goal is to provide efficient networking solutions that align with the growing demand for sustainable practices.

Palo Alto, CaliforniaHeadquarters
2018Year Founded
$9.7MTotal Funding
SERIES_ACompany Stage
Consumer Software, Cybersecurity, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Home Office Stipend
Company Equity

Risks

Emerging competitors offer similar features at lower prices, threatening HiHello's market share.
Privacy regulations like CCPA may increase HiHello's operational costs.
Economic downturns could reduce spending on premium digital card subscriptions.

Differentiation

HiHello offers AI-driven personalization for tailored digital business cards.
The platform is SOC 2 Type II compliant, ensuring enterprise-grade security.
HiHello provides eco-friendly digital cards, reducing paper waste.

Upsides

The digital business card market is projected to grow at a CAGR of 11.2% by 2028.
HiHello's integration with VR platforms enhances immersive networking experiences.
The rise of remote work has increased demand for digital networking tools.

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