[Remote] Billing Analyst at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, or equivalent combination of education and experience
2–4 years of experience in billing operations, preferably in telecommunications, SaaS, or subscription-based billing environments
Experience with SAP BRIM modules (Convergent Invoicing, FICA, SOM) preferred
Familiarity with telecom product hierarchies, usage-based billing, and taxation (E911, USF, SLED, etc.) is a plus
Proficiency in Microsoft Excel (VLOOKUP, pivot tables, data validation, and reconciliation)
Strong analytical and investigative skills, with the ability to identify and explain complex data anomalies
Excellent organizational and time management skills to manage concurrent billing cycles
Effective communication and collaboration skills for cross-departmental interaction
Working knowledge of SQL, Power BI, or Looker preferred
Core competencies include Analytical Accuracy

Responsibilities

Execute monthly billing cycles across multiple business segments using SAP BRIM
Review and validate rating, charging, and invoicing data to ensure accurate application of pricing, taxes, discounts, and contractual terms
Perform detailed pre- and post-billing reconciliations to ensure invoice integrity and completeness
Identify, document, and resolve discrepancies in source data, usage feeds, or customer hierarchies
Conduct audits of billing data to ensure compliance with company policies, SOX controls, and tariff or contractual obligations
Partner with IT, Finance, and Product teams to ensure BRIM master data (subscriptions, charges, price plans) are accurate and up to date
Support revenue assurance activities, reconciling billed versus unbilled usage and validating invoice-level revenue alignment
Participate in User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) during system releases, migrations, or new product implementations
Identify and recommend process improvements or automation opportunities to enhance billing efficiency and accuracy
Develop and maintain billing dashboards and KPI reports to track cycle completion, accuracy rates, and exceptions
Collaborate with Accounting, Collections, Customer Service, and Revenue Operations teams to support billing dispute resolution and ensure end-to-end transparency
Communicate recurring issues, root causes, and recommended process enhancements to leadership

Skills

Key technologies and capabilities for this role

SAP BRIMBilling OperationsData ValidationReconciliationsSOX ComplianceRevenue AssuranceRatingChargingInvoicingAudits

Questions & Answers

Common questions about this position

Is this Billing Analyst position remote?

Yes, the position is fully remote.

What is the salary for the Billing Analyst role?

This information is not specified in the job description.

What skills are required for the Billing Analyst position?

The role requires experience with SAP Billing and Revenue Innovation Management (BRIM), expertise in billing execution including rating, charging, invoicing, and reconciliations, and skills in data validation, quality assurance, and cross-functional collaboration.

What does the team structure look like for this role?

The Billing Analyst reports to the Billing Supervisor within the Billing Operations organization and collaborates with Finance, IT, Revenue Assurance, Customer Care, Accounting, Collections, Customer Service, and Revenue Operations teams.

What makes a strong candidate for the Billing Analyst role?

Strong candidates will have hands-on experience with SAP BRIM, proven ability to execute billing cycles and perform data reconciliations, and a track record of collaborating across teams to ensure billing accuracy and process improvements.

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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