TrueML

Staff Engineer I

Indiana, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

Requirements

Candidates should possess strong technical and analytical skills to develop and extend the payments platform infrastructure. Experience working with payment processing partners and gateways is necessary. The role requires the ability to identify new workflows and implement alternative payment methods or flexible payment scheduling. A proven track record of tackling complex technical challenges, mentoring engineers, and championing software development best practices is essential.

Responsibilities

The Staff Engineer will lead the architectural design and development of significant software components, systems, and features. They will define and drive the technical strategy and roadmap for key product areas or infrastructure components. This role involves tackling complex technical challenges, mentoring engineers, and collaborating with product managers, architects, designers, and other engineering teams. Responsibilities include championing best practices for software development, identifying and resolving technical issues, staying current with emerging technologies, and contributing to engineering standards and operational excellence. The engineer will also participate in on-call rotations and drive progress on complex projects from conception through deployment.

Skills

Machine Learning
Financial Software
Payments Platform
Infrastructure Development
API Integration
Data Science
Customer Experience
Technical Skills
Analytical Skills

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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