[Remote] Staff Engineer I at TrueML

Indiana, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Software, FintechIndustries

Skills

Key technologies and capabilities for this role

Machine LearningFinancial SoftwarePayments PlatformInfrastructure DevelopmentAPI IntegrationData ScienceCustomer ExperienceTechnical SkillsAnalytical Skills

Questions & Answers

Common questions about this position

What benefits does TrueML offer?

TrueML provides unlimited PTO, medical/dental/vision insurance, 401k through Charles Schwab, flexible spending accounts, company-paid short-term and long-term disability plus basic life insurance, family-friendly maternity and paternity leave, employee assistance program, PerkSpot discounts, paid volunteer time off, and access to the Wellness Coach app.

Is this position remote?

Yes, TrueML supports remote work, providing everything you need to work remotely.

What are the key responsibilities for the Staff Engineer role?

Key duties include leading architectural design and development of software components, defining technical strategy and roadmap, tackling complex technical challenges, and mentoring engineers.

What is the company culture like at TrueML?

TrueML has a mission-driven culture focused on creating better experiences for distressed borrowers using machine learning, with a team of inspired data scientists, financial experts, and customer experience enthusiasts fostering technical excellence, innovation, and continuous learning.

What makes a strong candidate for this Staff Engineer position?

Strong candidates have strong technical and analytical skills to develop payments platform infrastructure, experience leading architecture and technical strategy, ability to tackle complex challenges across systems, and skills in mentoring engineers.

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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