Head of Operations
UpCodesFull Time
Expert & Leadership (9+ years)
Candidates must have proven expertise with core banking processes or operations, including 3-5+ years of hands-on experience in a bank operations or fintech operations role within the Colombian financial system. A deep, practical understanding of core banking operational flows, regulations, and systems in Colombia, such as ACH, card networks, and multi-system banking reconciliation, is essential. Familiarity with the operation of bank products and features is also required.
The Bank Operations Lead will ensure end-to-end operational excellence by identifying improvement opportunities and designing automated processes that scale efficiently while maintaining quality and meeting customer and regulatory standards. This includes mapping and documenting critical operational processes, implementing a daily/weekly reconciliation and control framework for all core banking transactions, and automating high-volume manual tasks. The role also involves developing and launching an operational health dashboard with key performance indicators and serving as the operational lead for new product launches, ensuring readiness through process flows, controls, and documentation.
Buy now, pay later service in Latin America
Addi provides a buy now, pay later service that allows customers to make purchases and pay in installments without interest, additional costs, or paperwork. The company's technology enables seamless and transparent digital commerce in Latin America.