Strategy and Operations Lead - Clinical Care

Strategy and Operations Lead

Position Overview

Arine is seeking a highly motivated, multi-disciplinary, entrepreneurial Strategy and Operations Lead to partner with and help drive the overall success of Arine’s Clinical Care team. In this role, you will drive strategic initiatives and operational excellence that scale clinical impact and support rapid company growth. This role suits a dynamic, entrepreneurial problem solver who is passionate about bridging clinical care with technology to improve population health.

About Arine

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.

Arine is redefining excellent healthcare by solving issues related to medication harm through its software platform (SaaS). We combine cutting-edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management and develop personalized care plans at scale.

Arine is committed to improving the lives and health of complex patients who have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face challenges including complicated prescribing issues across multiple medications and providers, medication challenges with chronic diseases, and access to care issues. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, Arine delivers recommendations and facilitates clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

Why Arine is a Great Place to Work:

• Outstanding Team and Culture: A shared mission unites and motivates the team, fostering a relentless passion and commitment to innovation for market leadership in medication intelligence.
• Making a Proven Difference in Healthcare: Arine is saving patient lives and enabling improved health outcomes, including significant reductions in hospitalizations and cost of care.
• Market Opportunity: Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today: non-optimized medication therapies, which cost the US 275,000 lives and $528 billion annually.
• Dramatic Growth: Arine manages over 18 million lives across prominent health plans after only 4 years in the market. The company was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

Responsibilities

• Partner closely with Arine’s Operations and Clinical Care leadership to succeed against all Clinical Care KPIs, including project outcomes, margins, team health, and clinical performance guidance.
• Improve internal systems supporting clinical success at scale (e.g., hiring, staffing, and clinical leadership development).
• Build and manage cross-functional collaboration frameworks with Product, Engineering, Implementation, and Client Success.
• Systematize documentation of internal workflows and processes, and suggest updates or enhancements as needed.
• Help set and manage tools and platforms used by the Clinical Care team, including but not limited to telephony, SMS, and IVR.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Lead and/or support key strategic decisions for the Clinical Care team.
• Provide operational support as needed to ensure team success.

Requirements

• 4-6 years of experience in operations leadership, strategic consulting, or a similar role.

Application Instructions

• (No specific application instructions were provided in the original text.)

Company Information

• Company: Arine
• Location: San Francisco
• Industry: Healthcare Technology, Clinical Services
• Mission: To ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.