VP - Risk & Banking Operations at Mercury

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

The ideal candidate will have over 10 years of experience in operational risk and/or banking management, preferably within fintech, a large bank, or the payments industry, with a total of 15+ years of overall experience. Additionally, 7+ years of people leadership experience is required.

Responsibilities

The VP - Risk & Banking Operations will provide strategic leadership for teams including Onboarding, KYC/KYB, EDD/ODD, Fraud & Disputes, Treasury Operations, Payments Operations, and Lifecycle Operations. Responsibilities include building and managing a high-performing organization, hiring and developing talent, fostering a culture of collaboration and risk awareness, enabling new customers and products by balancing goals and prioritizing risks, and partnering with Legal, Compliance, Product, Engineering, Design, and Data teams to enhance user experience and operational automation. The role also involves driving data-driven decision-making, managing financial loss due to fraud, expanding BPO efforts, building efficient operational systems, and managing relationships with partner financial institutions.

Skills

Risk Management

Banking Operations

KYC/KYB

EDD/ODD

Fraud Detection

Dispute Resolution

Treasury Operations

Payments Operations

Lifecycle Operations

Leadership

Strategic Planning

Team Development

Fintech

Compliance

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.

Integration challenges from the Teal acquisition could disrupt services.

Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.

The company provides integrated financial management tools, enhancing startup operational efficiency.

Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.

The acquisition of Teal enhances Mercury's financial management offerings for startups.

Mercury Personal expands market reach by attracting tech-savvy individuals.

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