Associate Digital Marketing Manager at WillowTree

Boston, Massachusetts, United States

WillowTree Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Marketing, Technology, ConsultingIndustries

Requirements

  • 1-2+ years of professional experience in a client-facing marketing strategy role
  • Demonstrated proficiency in deploying campaigns in Braze and other customer engagement platforms
  • Experience successfully developing and leading multi-phase projects with diverse stakeholders
  • Led diverse, cross-functional teams and coached and mentored team members
  • Excellent written and verbal communication skills
  • Proficient in HTML/CSS for emails, landing pages, content cards, and in-app messages
  • Successfully planned and deployed integrated digital marketing or communications campaigns to drive acquisition, increase retention, or improve customer long-term value
  • Extensive knowledge of data-driven [marketing/approaches]

Responsibilities

  • Lead complex strategy and execution projects across a variety of client apps and tools in the MarTech landscape, such as Braze, Adobe Experience Platform, Marketo, Segment, mParticle, Branch, Appsflyer, Amplitude, Salesforce Marketing Cloud, and Punchh
  • Drive ongoing client success and satisfaction by determining the scope of various engagements and communicating regularly with various stakeholders
  • Coach project teams and mentor the Growth team to ensure client success
  • Lead discovery engagements to learn clients’ business goals and determine their optimal marketing tech stacks
  • Train clients on how to use their marketing technology stack and advise on best practices for optimization and scaling
  • Lead ongoing marketing service engagements with clients, including push and email campaigns, outcomes-based analytics, and data reporting to demonstrate ROI
  • Provide feedback to internal teams on creative asset and content development
  • Resolve a wide range of customer inquiries from basic education to technical operations
  • Develop and launch multi-channel marketing strategies to improve engagement, conversion, and retention metrics
  • Collaborate with technology vendors to develop customized marketing solutions for clients
  • Analyze integrated marketing performance by audience segment and make adjustments to optimize customer experience, personalization, and relevance
  • Travel to client offices as needed

Skills

Braze
Adobe Experience Platform
Marketo
Segment
MarTech
Digital Marketing
Data-driven Decisions
Strategy Execution
Agile Methodology

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Parental Leave
Employee Assistance Program (EAP)
Employee Share Purchase Plan

Risks

Increased competition in digital consultancy may dilute WillowTree's market share.
Integration challenges with acquisitions like PoaTek and Maark LLC could cause inefficiencies.
Reliance on OpenAI's ChatGPT poses risks if licensing or technology changes.

Differentiation

WillowTree integrates enterprise-grade functionality with top-tier consumer UX in mobile apps.
The company has a strong portfolio with Fortune 500 clients like GE and PepsiCo.
WillowTree is recognized for its expertise in conversational AI and voice technology integration.

Upsides

Growing demand for mobile-first strategies boosts WillowTree's app development services.
Expansion in IoT market offers opportunities for connected device solutions.
Rising focus on UX design enhances customer satisfaction and retention.

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