Business Operations Associate

Location Type: Remote Employment Type: Full-Time

Why Join Jerry?

• Pre-IPO Startup: Backed by significant capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Leadership: Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Impact: Disrupt a massive market and help us grow into a $10B business.
• Growth: Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

Jerry is seeking a Business Operations Associate to join our dynamic team. We achieved profitability in early 2024 and have ambitious goals: scaling from 5M to 50M customers and becoming a $10B business.

As a Business Operations Associate, you will be instrumental in driving data-driven decisions across critical business initiatives, including carrier growth and development, and building new products from inception. You will work within the Business Operations & Analytics team, leveraging advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.

Jerry is building the first super app for car ownership, making it affordable and accessible. Our offerings include insurance, buy/sell services, registration, loans, safety, repairs, and parking, targeting a $2T market in the U.S. Since our founding in 2019, we've expanded to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We currently serve over 5M customers, have raised $240MM in funding, achieved 60X revenue growth, and grown our team to 225 employees across 6 countries.

Hear from an ex-Bain teammate:

"From day one, I’ve owned complex, high-impact problems and have the opportunity to apply structured thinking, deep customer research, and analytics to drive real results. The Data Science & BizOps team is incredibly versatile, and there are no rigid rules on ownership. If you have a strong, data-backed hypothesis, you are given the resources needed to drive projects from start to finish—but what really sets Jerry apart is the talent density. Working with exceptionally sharp, driven teammates has accelerated my growth and made the experience deeply rewarding.”

How You Will Make an Impact

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• 1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations.
• High level of comfort with SQL and/or running complex data analysis.

Who You Are

• You possess a strong framework for problem-solving and operate by first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company’s C-suite.
• You set a very high bar for yourself and your team, constantly striving for excellence.

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While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal law.