[Remote] Data Operations Analyst at Antenna

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Media Analytics, Data & Analytics, Subscription ServicesIndustries

Requirements

Strategic thinker with 5+ years of hands-on experience in data-focused roles
Expert in SQL, Excel, DBT and business intelligence tools (e.g. Looker, Redash), comfortable navigating complex ETL systems and messy data
Proven ability to organize, analyze and vet large volumes of data with great attention to detail
Strong communication and stakeholder management skills; able to translate technical concepts and align Data Ops initiatives with customer-centric objectives
Passionate about solving customer problems
Self-starter with the ability to carry multiple initiatives, prioritize time and resources, and meet deadlines in a fast-moving environment
Ability to work during US business hours, preferably based in a US time zone (Eastern, Central, Mountain, or Pacific)
Bonus: Experience using automation tools and AI-driven solutions to streamline data workflows and elevate data product reliability

Responsibilities

Partner with the Commercial team to understand how customers use Antenna data to inform critical business decisions and design and build data solutions that allow them to do that with zero friction
Manage the end-to-end data product release, prioritizing tasks and project-managing cross-functional teams to ensure accurate, reliable, and on-time delivery of data to all internal and external stakeholders
Develop and deploy strategic product improvements that maximize both data quality and business impact
Build and optimize systems to proactively monitor data quality at each stage of the pipeline. Perform root cause analyses and find scalable solutions with minimal oversight
Investigate anomalous data to make a judgment call on whether trends represent data quality errors or real-world events
Act as the first responder for data issues and inquiries. Educate commercial stakeholders about data definitions and nuances
Manage updates to QA tests and dashboards to streamline ongoing QA checks
Investigate data restatements and data science models. Coordinate data fixes in partnership with Engineering and Data Science teams (internally) and data vendors (externally)
Perform data quality investigations to understand why Antenna data does not align to customer’s first party data. Present findings to customers directly
Run new coverage feasibility, and propose solutions to update methodology and pipeline capabilities
Coordinate monthly data releases in Looker, and weekly data releases via ad hoc reports

Skills

Key technologies and capabilities for this role

Data AnalysisData Quality MonitoringSQLPythonData PipelinesRoot Cause AnalysisProject ManagementCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this a remote position?

Antenna is a remote-first company, requiring candidates to work during US business hours and preferably be based in a US time zone (Eastern, Central, Mountain, or Pacific).

What skills are required for the Data Operations Analyst role?

Candidates need to be strategic thinkers with 5+ years of hands-on experience in data-focused roles, and experts in SQL, Excel, DBT, and BigQuery.

What is the salary for this position?

This information is not specified in the job description.

What teams will I collaborate with in this role?

You will collaborate with Data Science, Engineering, Insight Analysts, Commercial team, and clients directly, while reporting to the VP Data Operations.

What experience makes a strong candidate for this role?

A strong candidate is a strategic thinker with 5+ years of hands-on experience in data-focused roles and expertise in SQL, Excel, DBT, and BigQuery, with the ability to manage cross-functional projects and perform data quality investigations independently.

Antenna

Market research and analytics for subscriptions

About Antenna

Antenna provides insights into the subscription economy, focusing on streaming services. The company collects and analyzes data on consumer interactions with subscription services, helping businesses understand subscriber preferences and behaviors. This information allows companies to make informed decisions about their products and marketing strategies. Antenna's clients are primarily subscription-based businesses that rely on these insights to improve user acquisition and retention. Unlike competitors, Antenna specializes in the subscription market, offering tailored analytics that help clients adapt to changing consumer demands. The goal of Antenna is to empower subscription-based companies to thrive in a competitive landscape by providing them with the data they need to drive growth and enhance customer satisfaction.

New York City, New YorkHeadquarters

2019Year Founded

$13.8MTotal Funding

SERIES_ACompany Stage

Data & Analytics, ConsultingIndustries

11-50Employees

Benefits

Remote Work Options

Company Equity

Risks

The rise of free ad-supported streaming channels may reduce demand for paid subscriptions.

Password-sharing crackdowns by Disney+ and Netflix could impact subscriber numbers and data insights.

Increasing subscription cancellations pose a risk to clients relying on stable subscriber bases.

Differentiation

Antenna specializes in detailed insights into the subscription economy, focusing on streaming services.

The company provides industry benchmarks and market intelligence for strategic decision-making.

Antenna's data-driven insights help optimize user acquisition and retention for subscription businesses.

Upsides

Increased interest in free ad-supported streaming services offers new market intelligence opportunities.

The rise of direct-to-consumer sports streaming services highlights niche market growth potential.

High-profile events like Messi's debut provide case studies for subscriber acquisition insights.

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