[Remote] Business Analyst at StarCompliance

United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

5+ years in a client-facing Business Analyst / Implementation Consultant role within software or information services
Exceptional stakeholder management and interpersonal skills
Strong analytical, requirements gathering and problem-solving skills
Excellent written and verbal skills to document project requirements and track milestones
Excellent attention to detail with a disciplined, process-driven delivery approach
Strong SQL and HTML skills
Proven ability to collaborate across time zones preferred
Experience with Agile delivery practices (Scrum/Kanban)
Experience defining, implementing or supporting software in financial services industry preferred
Working knowledge of codes of ethics and related risk areas

Responsibilities

Identify client-defined configuration requirements
Produce Functional/Target Configuration Specifications and secure formal sign-off from client sponsors
Configure the application to agreed specifications
Assist client firms with the initial roll-out of the application firm-wide
Deliver initial client training and implementation support
Facilitate structured user feedback sessions to identify problem areas and clarify feature requests
Identify and escalate delivery risks and drive resolution
Partner with Product/QA to validate features and fixes; manage defect triage and prioritization
Transition clients to Customer Support for ongoing support
Provide input to internal processes for managing development priorities and product roadmap
Manage client and stakeholder expectations throughout the product lifecycle
Share and adopt Professional Services best practices
Assist Customer Support during escalations to restore service

Skills

Key technologies and capabilities for this role

Business AnalysisRequirements GatheringStakeholder ManagementConfigurationImplementationClient-facingRisk ManagementDefect TriageCommunicationTraining

Questions & Answers

Common questions about this position

What experience level is required for this Business Analyst role?

The role requires 5+ years in a client-facing Business Analyst or Implementation Consultant role within software or information services.

What key skills are needed for this position?

Essential skills include exceptional stakeholder management and interpersonal skills, strong analytical and requirements gathering abilities, excellent written and verbal communication, attention to detail, and a proactive approach to leading teams and resolving problems. Strong SQL and HTML skills are required for work on Star’s Individual Accountability products.

Is travel required for this role?

Travel to client sites may be required as part of the client-facing responsibilities.

What is the employment type for this position?

This is a Regular - Full-time position.

What makes a strong candidate for this Business Analyst role?

Strong candidates will have financial compliance experience, proven ability to collaborate across time zones, Agile delivery experience with Scrum/Kanban and tools like Jira/Confluence, and previous project management experience.

StarCompliance

Compliance software for financial institutions

About StarCompliance

StarCompliance provides compliance software solutions specifically designed for financial institutions and corporations. Its software platform automates compliance processes, helping clients manage regulatory requirements related to insider trading, market abuse, and conflicts of interest. By using advanced technology, StarCompliance allows firms to effectively monitor compliance risks, which helps prevent legal issues and protects their reputation. The company operates on a subscription model, where clients pay a recurring fee for access to the software, including updates and support. This model not only ensures a steady revenue stream but also offers clients various service tiers to meet their specific needs. Additionally, StarCompliance offers consulting services to assist firms in implementing and optimizing their compliance programs. The goal of StarCompliance is to help financial firms navigate complex regulations and maintain high ethical standards.

Rockville, MarylandHeadquarters

1999Year Founded

GROWTH_EQUITY_VCCompany Stage

Financial ServicesIndustries

51-200Employees

Risks

Emerging regtech startups offer innovative solutions at lower costs.

Rapid cryptocurrency regulation changes challenge platform updates.

Subscription model may suffer during economic downturns.

Differentiation

StarCompliance offers a configurable platform for global financial regulations.

The company integrates traditional and digital asset compliance in one solution.

StarCompliance's platform provides a 360-degree view of employee activity and behavior.

Upsides

Acquisition of Aer Compliance enhances cryptocurrency compliance capabilities.

New UI improves user experience and compliance outcomes.

Global recognition by CPD Standards Office boosts credibility and training offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free