Associate Account Manager

The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. This includes making outbound calls and receiving inbound calls to retain business, developing a thorough knowledge of company services and pricing, performing contractual re-signs, responding to cancellation requests, and capturing customer emails. The role also involves increasing customer penetration by selling additional products, utilizing Salesforce daily for documentation, and meeting with the Sales Manager to review progress and key customer relationships.