Client Delivery, Senior Associate
Maven ClinicSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Social Impact, Consumer SoftwareIndustries
Requirements
Candidates must possess a Bachelor’s degree from a top four-year university with strong academic performance. They should demonstrate empathy and the ability to interact supportively with individuals from diverse backgrounds. Quick learning skills and competent writing abilities are essential for mastering complex topics and platforms. A strong work ethic and the ability to manage multiple competing priorities are also required.
Responsibilities
The Client Experience Associate will communicate with clients via phone to understand their situations and determine how the company can assist them. They will advise clients on the next steps and navigate complex conversations on personal topics. The role involves becoming an expert in the field and using internal tech platforms effectively to help clients, with performance measured by the impact on clients.
Skills
Communication (Verbal)
Communication (Written)
Empathy
Problem-Solving
Client Management
Salesforce
Front
Active Listening
Atticus
Legal support for disability benefit claims
About Atticus
Atticus assists individuals in navigating complex government and insurance systems to claim disability benefits, workers' compensation, and VA benefits. The company offers services such as initial consultations, case reviews, and connects clients with experienced lawyers who can address their specific legal needs. Atticus stands out from competitors by providing fast, free advice and personalized support, which enhances clients' chances of successfully obtaining the financial aid they deserve. The goal of Atticus is to help individuals in crisis by offering expert guidance and legal support, ensuring they receive the necessary financial assistance to regain their self-sufficiency.
Key Metrics
Reston, VirginiaHeadquarters
2018Year Founded
$6.8MTotal Funding
EARLY_VCCompany Stage
Social Impact, Healthcare, LegalIndustries
51-200Employees