Customer Success Executive
Hippocratic AIFull Time
Junior (1 to 2 years)
The ideal candidate will have at least 1 year of experience in a sales-related customer-facing role, coupled with at least 4 years of relevant customer service experience. A proven track record as a successful Account Executive, experience in prospecting, demoing, and closing sales opportunities, and comfort using technology like SFDC, Outreach, and Gong for revenue expansion are essential. A Bachelor's degree is preferred, and domain experience in healthcare technology is a plus.
The Account Executive, Customer Growth will drive expansion revenue within Tebra's existing customer base by executing the base monetization playbook and identifying growth opportunities. This role involves developing and executing cross-sell strategies, conducting outreach to clients, partnering with account managers for product hand-offs, and tracking internal referrals. The individual will act as a trusted advisor, collaborate with customer-facing teams, leverage technology for proactive engagement, assist with contract negotiations, provide sales training to other teams, and offer feedback to improve the cross-sell motion.
Provides digital solutions for healthcare providers
Tebra provides digital solutions designed to enhance the efficiency of healthcare providers, including medical practices and clinics. The company's offerings help improve web traffic, increase appointment volume, and streamline overall practice operations. By using Tebra's technology, healthcare providers can focus more on patient care and offer a wider range of services. Tebra stands out from competitors due to its origins from the merger of two established companies, Kareo and PatientPop, which allows it to leverage a wealth of experience in the healthcare technology market. The goal of Tebra is to empower healthcare providers to operate more effectively and improve patient outcomes.