Client Success Executive
ArineFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have an Associate's degree, with a Bachelor's degree preferred or equivalent experience, and 2-3+ years of experience in account management, client services, customer success, or a similar role. Strong analytical and problem-solving skills, tech-savviness with CRM systems, and excellent time management are required. Experience in eCommerce, marketplace platforms, or B2C sales is a plus.
The Account Manager will manage a portfolio of B2C seller accounts, acting as a trusted advisor and primary point of contact. They will build strong client relationships, develop personalized account plans, conduct performance reviews, and support sellers via various communication channels. Responsibilities also include collaborating with internal teams, tracking account metrics, and staying updated on eBay marketplace trends.
Global online marketplace for buying and selling
eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.