[Remote] Assistant Manager, Player Development at DraftKings

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Sports Betting, BiotechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field or equivalent experience, with a minimum of 4 years in Marketing and Sales focused on relationship building, retention, and growth. A year of experience managing a sales team through effective communication, coaching, and performance management is required. The role also necessitates a passion for enhancing player experience, problem-solving, promoting positivity, and demonstrated success in improving operational efficiency and increasing revenues while controlling expenses. The ability to obtain and maintain required State Gaming Licenses is essential.

Responsibilities

The Assistant Manager of Player Development will lead and grow the VIP team, drive revenue and metrics through strategic sales, and elevate customer service. Responsibilities include contributing to process and compliance initiatives, monitoring reinvestment programs with Analytics teams, developing and implementing sales training programs, participating in the escalation process to resolve customer issues, and managing the team through coaching and performance management.

Skills

Sales

Relationship Building

Customer Retention

Customer Growth

Team Management

Coaching

Sales Training

Process Improvement

Compliance

Analytics

Reinvestment Programs

Customer Service

Communication

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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