Claims Supervisor
Integrated Specialty Coverages, LLCFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
An Associate's or Bachelor's degree is preferred. Prior experience in a Disability Group Insurance setting, with background in Long Term/Short Term Disability Claims, is advantageous. Business experience in healthcare and/or insurance is preferred, and proficiency in relevant software applications and systems is essential. Strong leadership and communication skills are required, along with a demonstrated ability to analyze data, solve problems, and make decisions effectively. A reliable internet connection is mandatory for remote work.
The Disability Operations Supervisor will lead and manage the day-to-day operations of the disability claims team, ensuring high-quality service delivery, compliance with industry standards, and meeting key performance indicators. This includes supervising daily operations, managing case assignments, overseeing scheduling and quality assurance, training and mentoring team members, and driving client satisfaction. The Supervisor will monitor team performance against KPIs, identify areas for process improvement, implement action plans, and collaborate with other departments. Responsibilities also include maintaining accurate records, preparing performance reports for management, and performing other assigned duties.
Specialty coffee shop with efficient service
Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.