Architect, Services Strategic Programs (Remote) at Crowdstrike

The Architect, Services Strategic Programs will drive the strategic direction, planning, and execution of key programs and projects within the services division, including professional consulting, incident response, advisory, assessment, training, and managed services. Responsibilities include leading process definition, requirements gathering, design, and delivery of strategic initiatives, partnering with business leaders to assess and translate objectives into actionable roadmaps, and analyzing and defining processes to identify and implement improvements. The role involves advocating for simplification, standardization, scalability, and automation, creating a capability maturity model for the professional services function, and delivering innovative ideas for technology improvements. This position will guide system design for scalability, performance, and security, potentially manage the end-to-end lifecycle of strategic programs, identify and manage program risks and issues, foster strong stakeholder relationships, and provide regular status updates to leadership.