Application Support Engineer at S&P Global

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor’s degree in computer science, Information Systems or Engineering
Minimum 3-5 years of technology experience preferred
Experience in Database programming languages, SQL, PL/SQL
Experience in writing Unix Shell scripts
Excellent communication skills with strong verbal and writing proficiencies in English
Experience or knowledge of AWS services like ECS, EKS, S3, CloudFront (plus)
Experience with Microsoft SQL Server (plus)
Experience with Python (plus)
Experience or knowledge of orchestration tools like Jenkins (plus)

Responsibilities

Manage daily production support for the index calculation platforms
Monitoring of daily data load jobs
Respond to critical production issues and provide immediate workarounds to maintain business continuity
Interact with business operations to provide day-to-day data & technical support
Analyze production issues, report defects, and collaborate with application development team for resolution
Escalate critical or non-resolvable issues to the next level and provide ETA to customers
Support the application code deployments and infrastructure maintenances
Maintain support procedures & run-books, system checkout tasks, escalation contacts

Skills

SQL

PL/SQL

Unix Shell Scripts

AWS

ECS

EKS

CloudFront

Microsoft SQL

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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