Sales Operations & Analytics Manager
OloFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
The ideal candidate will have experience in a Sales or Go-To-Market organization, familiarity with common sales models, and at least 3 years of SQL experience. They should also possess 1+ year of JavaScript experience, 1+ year of data visualization experience with tools like Tableau or Looker, and experience with ETL/data engineering and popular data warehouses such as BigQuery or Snowflake. Familiarity with Salesforce, BigQuery, DBT, and ZenDesk is required, along with excellent communication skills for senior management audiences and a willingness to learn Grafana visualization. Bonus points are awarded for knowledge of consumption modeling financial metrics, 3+ years of production model development, and 1+ year of Python/Spark/Scala experience.
The Analytics Manager will develop reliable, accurate, and user-friendly dashboarding, tooling, and reporting for Sales and operational teams. They will create repeatable, scalable models for Go-To-Market planning and performance assessment, and partner cross-functionally to identify growth opportunities. Responsibilities include optimizing information design across the GTM technology stack, preparing analysis and insights for senior leadership, defining data models for production system integrations, and managing ad hoc data analysis and QA support requests.
Observability and monitoring solutions provider
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.