Ambassador (Pipeline) at Abbott

Taipei, Taiwan

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Bachelor’s degree or equivalent relevant experience required
Bachelor’s degree in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial is preferred
Practical interfacing with customers
Strong people management and communication skills
Troubleshooting/problem-solving skills
Computer skills (word, excel, power point, internet savvy)
Shows ability to prioritize without help
Negotiation skills
Strong sales skills
Strong work ethic
Service-minded
Customer orientation
Basic application know-how

Responsibilities

Ensure instrument analytical turnaround time (uptime/repair/maintenance)
Conduct customer business review (KPI reviews)
Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
Identify customer training requirements
Coach customers and share knowledge (education)
Identify and resolve customer pain points (troubleshooting)
Replenish and control inventory
Build image and brand in eyes of customer
“Sell” or reinforce Abbott’s total solution value offering
Collect and transmit VOC (Voice of Customer)
Renewals of most of the assigned accounts (adhering to standard renewals procedures)
Menu expansion (utilization of existing products, new product launches)
Service sales
Product promotion
Value creation
Order management
Contract management
Identify/open door for opportunity to expand offering into other departments (prospecting, not doing)
Spare parts management
1% renewal rate of profitable business
Net Promoters Score
Territory Sales Plan achievement – Base business sales and new business growth
Account EP Plan improvement
First Line Service KPIs

Skills

Key technologies and capabilities for this role

SalesNegotiationTroubleshootingCustomer Relationship ManagementPeople ManagementCommunication SkillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointInventory ManagementKPI ReviewProblem Solving

Questions & Answers

Common questions about this position

What is the base pay for this Ambassador position?

The base pay is listed as N/A and may vary depending on the specific location.

Is this role remote or onsite, and where is it located?

This is an onsite full-time position located in Taiwan > Taipei Hsien : Building H2.

What are the key skills required for this role?

Key skills include strong sales skills, negotiation skills, strong people management and communication skills, troubleshooting/problem-solving skills, and computer skills.

What education is required for the Ambassador position?

A Bachelor’s degree or equivalent relevant experience is required, with preference for degrees in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial.

What makes a strong candidate for this Ambassador role?

Strong candidates will have practical customer interfacing experience, a strong work ethic, service-minded attitude, customer orientation, and the ability to prioritize independently.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees