Field Service Engineer (Laboratory Equipment) (Buffalo/Rochester, NY R…
Thermo Fisher ScientificSalary not specified
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical TechnologyIndustries
Requirements
- Strong interest in technology and ambition for a future career in medical equipment service
- Problem-solver by nature, able to think logically to troubleshoot unfamiliar problems
- Manual dexterity and fine motor skills, with ability to take things apart and put them back together correctly
- Great written and spoken communication skills, including ability to communicate bad news appropriately to build customer relationships
- Natural common sense to take good, timely decisions for safety of self, colleagues, customers, and patients
- Willingness to work among different sites for training and assisting wider team
- Organized and self-motivated to manage own diary for on-the-job training, admin tasks, study, and online training
- High standards, attention to detail, and commitment to quality
- Basic IT literacy (advanced IT skills and fresh graduates in Electronics or Biomedical engineering viewed favorably)
- Compliance with GE leadership behaviors: act with humility and build trust; lead with transparency; deliver with focus; drive ownership with integrity
Responsibilities
- Take direction from and balance needs of Biomed Team Leaders and Account Manager to support contract and meet KPIs
- Carry out preventative and corrective maintenance on medical equipment per manufacturer’s guidelines
- Complete all relevant administrative tasks while maintaining and improving data quality into CMS tool
- Maintain daily communications with customers to ensure resolution, proper follow-up, and customer satisfaction
- Implement GE/customer facility contract as instructed, supporting business goals and objectives
- Assist wider team where needed to meet local or global goals
- Take ownership within workshop and comply with local H&S regulations
- Comply with GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws/regulations
Skills
Key technologies and capabilities for this role
GE Healthcare
Healthcare technology and data analytics provider
About GE Healthcare
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.
Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees