AI Success Manager (AISM) Federal

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Software as a Service (SaaS)Industries

Requirements

Candidates should possess at least 5 years of experience in a technical customer-facing role, such as technical account management, management consulting, pre-sales engineering, or customer success management. They must demonstrate the ability to understand customer objectives, design solutions, and identify expansion opportunities aligned with value drivers within the account, along with experience managing strategic projects or professional services engagements with a focus on teaching and enablement. A consistent record of achieving results is also required.

Responsibilities

As an AI Success Manager, the primary responsibilities include building and developing relationships with senior executives to align with business outcomes and secure partnerships in AI transformation initiatives, identifying critical customer needs and mapping resources cross-functionally, leading the new customer onboarding program, acting as a customer advocate to influence product roadmap and improvements, partnering with internal stakeholders to identify new use cases and opportunities, monitoring customer health and adoption metrics, becoming a Subject Matter Expert on Snorkel’s products and AI industry trends, assisting in the development of Customer Success methodologies, and mitigating churn risk with a renewal strategy. The role also involves working on complex National Security problems.

Skills

Customer Relationship Management

AI Solutions

Product Adoption

Business Development

Account Management

Stakeholder Engagement

AI Industry Knowledge

Snorkel AI

Transforms manual AI processes into programmatic solutions

About Snorkel AI

Snorkel AI focuses on improving the development of artificial intelligence by transforming traditional manual processes into automated, programmatic solutions. This allows businesses to create AI systems that are specifically designed for their unique needs much more quickly. Their technology is based on research from the Stanford AI lab and is used by major organizations, including top US banks, government agencies, and Fortune 500 companies. Snorkel AI stands out from its competitors by offering proprietary data and knowledge that help speed up the deployment of AI solutions. The company's goal is to make AI development more efficient and accessible for enterprises, enabling them to leverage AI effectively in their operations.

Redwood City, CaliforniaHeadquarters

2019Year Founded

$131.3MTotal Funding

SERIES_CCompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Health - Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.

Environment - We provide an allowance for Snorkelers to set up workstations however they want.

Wellness - Snorkelers are given a yearly wellness stipend to be used on anything relating to health and well-being.

Risks

Open-source AI platforms like Together AI increase competition for Snorkel AI.

Copyright lawsuits against AI firms pose potential legal risks for Snorkel AI.

Rapid expansion may lead to integration challenges within Snorkel AI's operations.

Differentiation

Snorkel AI uses programmatic data labeling to accelerate AI development.

The company transforms proprietary data into AI-ready datasets for specialized models.

Snorkel AI's technology originated from Stanford AI Lab research.

Upsides

Snorkel AI's partnership with Together AI enables custom LLMs for enterprises.

The release of Snorkel Flow 2023.R4 enhances user experience and tool integration.

Growing demand for programmatic data labeling boosts Snorkel AI's market potential.

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