Account Manager, SME & Growth at Airwallex

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

2-3+ years of B2B Account Management experience managing and growing technology/fintech relationships with a large book of accounts
Experience with complex sales, comfortable selling to C-level executives
Strong relationship builder, capable of building meaningful, collaborative relationships internally and externally
Exceptional communication skills, able to speak to anyone

Responsibilities

Build deep relationships with your portfolio to best understand customer needs and provide value-based solutions utilising our range of products and services
Achieve revenue targets by focusing on input metrics to deliver the relevant outputs, utilising the best tools available
Forecast and build out a pipeline within Salesforce to accurately track numbers for the business
Build relationships with internal stakeholders to share customer insights and help build out the roadmap of products

Skills

Key technologies and capabilities for this role

Account ManagementUpsellingCross-sellingSalesStakeholder ManagementCross-border PaymentsFinancial ServicesSME SalesPayments Platforms

Questions & Answers

Common questions about this position

What is the salary for the Account Manager role?

This information is not specified in the job description.

Is this role remote or office-based?

This role is based in Melbourne.

What skills are required for this Account Manager position?

The role requires a technology-minded fintech enthusiast driven by learning the platform, building deep customer relationships, achieving revenue targets through upselling and cross-selling, and working cross-functionally with sales, product, engineering, marketing, finance, and strategy teams.

What is the company culture like at Airwallex?

The SME & Growth Business team is a passionate group of collaborators and business champions with deep financial expertise and a growth mindset, dedicated to empowering SMEs, innovating for customer success, and making a positive impact.

What makes a strong candidate for this Account Manager role?

A strong candidate is a technology-minded fintech enthusiast equipped to learn the platform deeply, solve complex problems, build multi-stakeholder relationships, focus on upselling and cross-selling to achieve revenue targets, and bring their unique approach within the team's framework.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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