Account Manager (Mid Market) - Contract

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, SoftwareIndustries

Requirements

Candidates should have at least 3 years of experience in an Account Manager, Account Executive, or similar role, preferably in B2B SaaS. A proven track record of developing sales opportunities and managing complex deal cycles is required, along with experience growing and maintaining relationships with named accounts across different verticals in Financial Services, Technology, and Business Services. Excellent ability to build cross-functional relationships, strong analytical skills, and the ability to derive insights from data and reporting are also necessary qualifications.

Responsibilities

The Account Manager will own the commercial relationship for a portfolio of existing Mid-Market accounts, focusing on driving value and maximizing renewal and expansion potentials. Responsibilities include leading renewal negotiations and expansion opportunities, building relationships with customers at all levels, mapping customer organizations, and partnering with Customer Success Managers to identify expansion opportunities. The role involves negotiating contract terms, responding to customer requests for upgrades, presenting the value of expanding Loopio usage, conducting platform demonstrations, and developing customer growth strategies. Additionally, the Account Manager will leverage engagement and product data to identify opportunities and flag risk, maintain accurate forecasts, update account information in Salesforce & Gainsight, manage license consumption, and collaborate with internal teams to communicate customer feedback.

Skills

Account Management

Relationship Management

Negotiation

Customer Success

Sales

Contract Negotiation

Customer Relationship Management

Business Development

Loopio

RFP response software for enterprises

About Loopio

Loopio specializes in simplifying the process of responding to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and Security Questionnaires. Its main product is RFP response software that helps businesses manage and automate the intricate task of creating high-quality responses. The software features a smart content management system that organizes a company's knowledge base, making it easy for teams to collaborate, assign tasks, and review projects efficiently. Loopio operates on a subscription-based model, allowing clients to access its software and tools for a recurring fee. This model helps clients save time and improve the quality of their responses, enabling them to win more business. Loopio stands out from competitors by focusing on enhancing collaboration and efficiency for medium to large enterprises across various industries, including technology, healthcare, and finance.

Toronto, CanadaHeadquarters

2014Year Founded

$203MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

201-500Employees