Mid-Market Account Manager

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation Technology, SoftwareIndustries

Requirements

Candidates should have at least 3 years of sales and Enterprise Account Management experience with a proven track record of exceeding quota and managing a book of over 150 accounts. Experience should include managing customer relationships throughout the entire lifecycle, understanding business objectives, and articulating strategic and financial value to C-suite executives. Strong presentation skills, time management, organization, and the ability to thrive under pressure are essential, along with a willingness to travel as needed.

Responsibilities

The Mid-Market Account Manager will develop long-term relationships with existing customers to optimize their experience and product utilization, ultimately solidifying strategic partnerships. This role involves uncovering opportunities within key accounts, driving ARR by aligning products with customer goals, and achieving NRR objectives through renewals, upsells, and contract negotiations. The Account Manager will collaborate with Customer Success to maximize adoption and satisfaction, partner with Enterprise Account Executives, conduct product demonstrations, and serve as a thought leader by providing industry insights.

Skills

Account Management

Customer Relationship Management

Sales

Upselling

Contract Negotiation

Customer Success

Product Adoption

ARR Growth

NRR Management

Fleetio

Fleet management software for tracking operations

About Fleetio

Fleetio provides fleet management software that helps organizations track, analyze, and improve their fleet operations. The software allows users to manage vehicles, equipment, parts, and operators in a streamlined manner. It operates on a subscription-based model, generating revenue through software licenses. Fleetio's platform is designed to be user-friendly and collaborative, making it easier for clients to manage their assets effectively. Unlike many competitors, Fleetio focuses on continuous enhancements to meet the changing needs of its users. The goal of Fleetio is to help businesses of all sizes improve their operational efficiency and manage their fleets more effectively.

Birmingham, AlabamaHeadquarters

2012Year Founded

$165.3MTotal Funding

SERIES_CCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

201-500Employees

Risks

Emerging competition from Nayax's EasyFuelPlus could challenge Fleetio's market share.

Integration issues with Razor Tracking may affect customer satisfaction and retention.

Reliance on partnerships for new features poses risks if partners face difficulties.

Differentiation

Fleetio offers a comprehensive fleet management system with global reach and diverse clientele.

The platform integrates with FuelCloud and Fill-Rite for enhanced on-site fuel management.

Fleetio's mobile app now supports Spanish, broadening its accessibility to Spanish-speaking users.

Upsides

Fleetio's partnership with Razor Tracking enhances its vehicle and asset management capabilities.

The rise of electric vehicles presents opportunities for specialized EV fleet management tools.

Fleetio's focus on sustainability aligns with growing trends in eco-friendly fleet operations.

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