Account Manager, Mid-Market

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Biotechnology, Sales Technology, Marketing TechnologyIndustries

Requirements

Candidates should possess 4-5 years of experience in B2B SaaS sales, ideally within product-led growth settings, and a proven history of consistently achieving monthly or quarterly revenue targets. Experience in developing a 3x pipeline through a mix of inbound leads and targeted account planning is essential, along with comfort in identifying additional use cases and expansion opportunities. Prior experience working cross-functionally with customer success, support, marketing, legal, and product teams is also required.

Responsibilities

The Account Manager will act as the primary point of contact for a portfolio of Tier 1/Tier 2 Mid Market customers, focusing on continuous activation and use case expansion. Key responsibilities include identifying and closing incremental business opportunities, conducting virtual meetings for enablement and product activation, and performing business reviews to drive customer value and growth. The role also involves maintaining high organization and attention to detail, taking ownership of customer situations, and collaborating effectively with internal teams to ensure a seamless customer experience.

Skills

Account Management

Customer Success

Sales

Marketing

B2B

SaaS

Customer Engagement

Customer Retention

Upselling

Cross-selling

Business Development

Client Relationship Management

Product Activation

Business Reviews

Cross-functional Collaboration

Apollo.io

Sales intelligence and engagement platform

About Apollo.io

Apollo.io provides a platform designed to enhance sales processes and improve outreach for businesses. Its main features include prospecting intelligence, which helps users identify and research potential leads, and enrichment job change alerts that keep databases accurate with extensive data points. The platform also offers sales engagement analytics, allowing users to create multi-channel outreach sequences. Additionally, Apollo.io supports API integrations for data enrichment and custom workflows. Unlike many competitors, Apollo.io focuses on a subscription-based model that offers various pricing tiers, catering to both small businesses and large enterprises. The company's goal is to optimize sales strategies and increase revenue for its clients while ensuring data privacy and security through compliance with industry standards.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$244.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

Risks

Rapid growth may strain Apollo.io's operational capabilities and customer service.

New executive hires could lead to strategic shifts misaligned with customer expectations.

Emerging competitors like Zitadel may challenge Apollo.io's market position.

Differentiation

Apollo.io offers verified contact data for over 210 million B2B contacts.

The platform integrates sales intelligence with engagement tools in one unified solution.

Apollo.io's compliance with ISO, SOC 2, and GDPR ensures high data security standards.

Upsides

Apollo.io ranked 125 on the 2024 Deloitte Technology Fast 500 with 954% growth.

The company raised $250 million, reaching a valuation of $1.6 billion.

Apollo.io's multi-channel outreach aligns with rising sales engagement trends.

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