Account Manager (Logistics) at JD.com Inc

United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field
Minimum 3+ years of experience in account management, sales, or business development
Background in logistics, e-commerce, supply chain, or transportation is preferred
Strong negotiation, sales, and relationship management skills
Ability to develop and execute business growth strategies
Proficiency in CRM tools and sales management systems
Fluency in English is required
Chinese proficiency is a plus

Responsibilities

Act as the primary point of contact for key decision-makers in client organizations
Develop and maintain strong, long-term client relationships, ensuring customer satisfaction and retention
Understand client needs and provide customized logistics and supply chain solutions
Identify and develop new business opportunities in the logistics and supply chain sector
Drive sales strategies to achieve revenue targets and market expansion
Work closely with internal teams to provide clients with tailored service solutions
Lead pricing discussions, contract negotiations, and service agreements with clients
Ensure all agreements align with company goals and deliver profitable growth
Collaborate with legal and finance teams to manage contract execution and compliance
Monitor market trends, competitor activities, and customer needs in the Middle East logistics industry
Provide insights and recommendations to enhance JD Logistics’ market positioning
Support product development and operational improvements based on client feedback and market demands

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementBusiness DevelopmentSales StrategiesContract NegotiationPricing NegotiationMarket AnalysisLogisticsSupply Chain

Questions & Answers

Common questions about this position

What is the salary for the Account Manager position?

This information is not specified in the job description.

Is this Account Manager role remote or based in a specific location?

The role is based in Dubai as the Account Manager for JD Logistics.

What skills and experience are required for this Account Manager role?

Candidates need a Bachelor's degree in Business Administration, Supply Chain, Logistics, or related field, minimum 3+ years in account management, sales, or business development (logistics background preferred), strong negotiation, sales, and relationship management skills, proficiency in CRM tools, and fluency in English (Chinese a plus).

What is the company culture like at JD Logistics?

This information is not specified in the job description.

What makes a strong candidate for the Account Manager position?

A results-driven professional with 3+ years in account management or sales, preferably in logistics, strong negotiation and relationship skills, CRM proficiency, English fluency, and a passion for client management and business growth in the Middle East.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees