Forward Financing

Account Manager II

Ontario, Canada

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Financial ServicesIndustries

Requirements

Candidates must possess a Bachelor's degree and have at least 2 years of experience in account management, relationship management, or sales. Strong customer service, organizational skills, and the ability to manage multiple relationships are essential. Willingness to travel to New York based ISO broker locations is also required.

Responsibilities

The Account Manager II will manage a portfolio of existing Independent Sales Organization (ISO) brokers, aiming to retain and grow profitable revenue by selling Forward Financing's value proposition. This includes strategizing and executing plans to increase submission and funding volume, understanding ISO broker business models and motivators, analyzing performance data, and building relationships with key contacts. The role involves providing excellent customer service, resolving issues, collaborating with the underwriting team, and delivering impactful presentations to articulate value propositions.

Skills

Sales
Relationship Building
Data Analysis
Customer Service
Portfolio Management
Business Development
Financial Technology
Small Business Financing

Forward Financing

Provides fast funding solutions for small businesses

About Forward Financing

Forward Financing offers fast and flexible funding solutions to small businesses in the United States, focusing on those who may not qualify for traditional bank loans. Their main product is a merchant cash advance, which provides a lump sum of cash in exchange for a percentage of future sales, allowing for quick funding often within 24 hours. Unlike traditional lenders, Forward Financing operates in the alternative lending space, providing a more accessible application process, though at higher fees due to the increased risk. The company's goal is to support small business growth by offering reliable funding while adhering to high ethical standards.

Boston, MassachusettsHeadquarters
2012Year Founded
$365MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Parental Leave
Wellness Program
Professional Development Budget
Flexible Work Hours
Remote Work Options

Risks

New fintech startups in Boston may challenge Forward Financing's market share.
CEO Jason Mullins' strategic shifts could disrupt operations or alienate clients.
Expansion of $450 million credit facility may increase financial risk if not managed well.

Differentiation

Forward Financing offers fast, flexible funding with approvals within minutes.
The company has provided over $1.9 billion to 45,000 small businesses since 2012.
Forward Financing is A+ rated by the Better Business Bureau and has a 4.9-star Trustpilot rating.

Upsides

Increased demand for alternative lending boosts Forward Financing's market potential.
AI and machine learning enhance Forward Financing's risk assessment and underwriting processes.
Digital-first financial services trend aligns with Forward Financing's online application model.

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