Humana

Agency Broker Relationship Manager

Florida, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, HealthcareIndustries

Agency Broker Relationship Manager

Employment Type: Full-time

Position Overview

Become a part of our caring community and help us put health first. The Agency Broker Relationship Manager (BRM) develops and maintains relationships with small to large accounts. This role involves moderately complex to complex issues where analysis of situations or data requires in-depth evaluation of variable factors. The BRM focuses on personal sales targets and troubleshoots specific customer problems, meeting targets through the cultivation of new client relationships and the development of productive relationships with existing clients.

Responsibilities

  • Develops and maintains relationships with small to large accounts.
  • Focuses on personal sales targets and troubleshoots specific customer problems.
  • Meets targets through cultivation of new client relationships and development of productive relationships with existing clients.
  • Prepares sales presentations, contracts, and proposals subject to review by supervisor.
  • May participate in special projects/programs as assigned, such as training or communication sessions within or outside of the company.
  • Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets.
  • Locates, evaluates, and recruits potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers.
  • Supports partners throughout the sales process in all sales-oriented activities, including marketing, advertising, compliance, sales promotions, and training to achieve revenue targets.
  • Begins to influence department’s strategy.
  • Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
  • Exercises considerable latitude in determining objectives and approaches to assignments.
  • Collaborates with internal sales and operations team members to support agency partners and achieve sales goals.
  • Trains on industry fundamentals as well as IFG resources, tools, and platforms.
  • Involves both inbound and outbound calling to agents/agencies. In-person consulting when applicable.
  • Increases IFG distribution with effective recruiting and Agency Onboarding.
  • Supports agency growth through development tactics that are both strategic and measurable.
  • Accountable for achieving new sales and/or renewal goals for a defined territory.
  • Responsible for organizing and managing the day-to-day selling and account management activity.
  • Agency recruitment and onboarding.

Requirements

  • Active Health & Life Insurance licenses or the ability AND willingness to obtain within 90 days of hire.
  • Applicant must live in the specified region.
  • 12+ Months of sales experience in the Healthcare Industry.
  • Strong organizational, interpersonal, communication, and presentation skills.
  • Ability to lead and train a team of sales associates, utilize technology tools, and build relationships with partners.
  • High level of self-motivation and the ability to accomplish goals independently.
  • Professional experience in Microsoft Office programs (Outlook, Excel, PowerPoint, Word) - intermediate or better proficiency level.
  • Must be located in one of the following locations: GA, AL, LA, MS, TN, or FL Panhandle.

Preferred Qualifications

  • Bachelor’s degree and 5+ years of experience in the Medicare industry with a focus on management/leadership.
  • Experience working with Field Marketing Organizations (FMOs), Medicare Products, and brokers.
  • Experience in recruiting for an agency/agencies.
  • Current Life and Health insurance license.

Additional Information

  • Travel Requirements: 50% with some overnight stays.
  • Candidate Location: Must live in Florida.

Application Instructions

  • Virtual Pre-Screen: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email.

Skills

Sales
Relationship Management
Client Cultivation
Sales Presentations
Contract Negotiation
Proposal Writing
Channel Partner Recruitment
Sales Process Support
Marketing
Advertising
Sales Promotions
Training
Revenue Targets
Customer Service
Problem Solving
Communication

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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