Account Coordinator

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Insurance, Benefits AdministrationIndustries

Requirements

Candidates should possess strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks accurately and confidently. A positive perspective, proactive attitude, strong time management skills, and self-motivation are essential. Previous experience in an administrative support or coordination role is required, along with a demonstrated ability to work independently, manage time-critical issues, and solve problems with minimal guidance. Clear and effective communication skills, the ability to collaborate across teams, and comfort with standard technology systems including Microsoft Office, Mac computers, and Google Workspace are necessary. Experience at a high-growth company is a plus.

Responsibilities

The Account Coordinator will provide administrative support to employer clients, manage ongoing tasks such as employee eligibility and issue research, and ensure client satisfaction. Responsibilities include completing client forms, requesting and producing quote and rate renewals, and resolving financial issues. The role involves answering client questions accurately and promptly, updating employer-facing documents, tracking progress, and filing e-contracts and business documents. Additionally, the coordinator will maintain current and organized process guides and checklists.

Skills

Administrative Support

Client Relations

Data Management

Financial Issue Resolution

Document Management

Process Improvement

Client Communication

Gravie

Health benefits and insurance solutions provider

About Gravie

Gravie provides health benefits by offering straightforward and affordable health plans, primarily targeting individuals and small to midsize businesses. Their main product, Comfort, stands out because it has no deductible and no copays for most common healthcare services, allowing members to access care without unexpected costs. Additionally, Comfort includes virtual care options for musculoskeletal and mental health issues. Gravie also offers a payment solution called Gravie Pay, which enables members to pay for healthcare expenses interest-free, further easing financial stress. Unlike traditional health plans, Gravie claims that Comfort members save on out-of-pocket costs, and employers switching to Gravie often see lower premium expenses. The company has a high retention rate, indicating that many employees choose to continue with the Comfort plan in subsequent years. Gravie's goal is to simplify health benefits and reduce the financial burden of healthcare for its members.

Minneapolis, MinnesotaHeadquarters

2013Year Founded

$333.3MTotal Funding

DEBTCompany Stage

Fintech, HealthcareIndustries

201-500Employees