Account Manager at Spendesk

Paris, Île-de-France, France

Spendesk Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, SaaSIndustries

Requirements

  • Commercial mindset: strong sales instincts, demonstrated assertiveness, strong track-record of hitting and exceeding quota, proven negotiation and closing skills
  • Organization & portfolio management: strong organizational skills, disciplined in daily activity planning & prioritizing, ability to manage a high number of opportunities simultaneously at various stages of the buying process
  • Ability to navigate between high velocity deals and value focus deals
  • Customer relationship & business partnership: take an active interest in understanding customer context and pains to position oneself as a business consultant
  • Great Communicator: excellent verbal and written communication skills in English & French
  • Resiliency and Extra Miles Mindset: company-first mindset, ability to embrace challenges and navigate through uncertainty

Responsibilities

  • Own a dedicated portfolio of customers with the responsibility of developing it through proactive territory plans
  • Hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities
  • Understand client needs, business objectives, and challenges to effectively position products/services
  • Be responsible for the entire sales cycle for those customers from potential identification to closing: Qualification > Discovery > Technical Validation > Commercial proposal > Signature
  • Understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities
  • Maintain accurate records of client interactions, transactions, and progress using CRM software
  • Work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention, and Spendesk product usage growth
  • Collaborate with Product, Marketing, Customer Success, and Strategic Partnerships by providing customer feedback to drive product innovation

Skills

Key technologies and capabilities for this role

UpsellCross-sellContract NegotiationCRMSales Cycle ManagementOutbound SalesInbound SalesTerritory PlanningQuota AchievementClient Relationship ManagementNegotiationClosing Deals

Questions & Answers

Common questions about this position

What skills are required for the Account Manager role?

Key skills include a commercial mindset with strong sales instincts, proven negotiation and closing skills; strong organizational and portfolio management abilities; customer relationship skills to act as a business consultant; excellent verbal and written communication in English and French; and resiliency with a company-first mindset.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at Spendesk?

The Account Management department is still under construction, requiring a company-first mindset, resiliency, and the ability to embrace challenges and navigate uncertainty as part of an international team.

What makes a strong candidate for this Account Manager role?

Strong candidates demonstrate a commercial mindset with a track-record of hitting and exceeding quota, excellent negotiation skills, ability to manage a high-volume portfolio, bilingual communication in English and French, and a resilient attitude to thrive in a department under construction.

Spendesk

Financial technology for expense management

About Spendesk

Spendesk offers a financial technology platform that helps businesses manage their spending more effectively. The platform provides finance teams with a clear overview of all company expenses, including both virtual and physical transactions. It allows users to track expenses, validate them, and maintain a traceable workflow, which helps automate the expense management process while ensuring control over spending. Spendesk is designed to be user-friendly, with a high satisfaction rate among its clients, who find it easy to transition to the platform. Unlike many competitors, Spendesk captures over 95% of receipts on time, giving businesses real-time visibility into their expenditures. The company operates on a subscription model with no hidden fees, making it accessible for businesses of various sizes. The main goal of Spendesk is to streamline financial processes for companies, enabling them to make faster and smarter spending decisions.

Paris, FranceHeadquarters
2016Year Founded
$279.6MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Transport reimbursements - Monthly contribution to your transportation card (metro, bus or train).
Offsite and events - Regular team events to exchange with other Spendeskers and get to know each other better
Personal Day - 3 personal days per year to rest and enjoy life
€50 on your Spendesk card - To buy anything you need for work
For Spendeskers with kids - Generous parental leave & a lot of flexibility for working parents
Great offices - In the hearts of Berlin, London, Paris, and San Francisco.

Risks

Increased competition from fintech companies may erode Spendesk's market share.
Regulatory risks arise from operating a payment institution with Spendesk Financial Services.
Geopolitical risks may impact expansion into new markets with Adyen's banking licenses.

Differentiation

Spendesk offers a comprehensive spend management solution with real-time expense visibility.
The platform integrates seamlessly with existing accounting and financial software via APIs.
Spendesk Financial Services provides end-to-end control over payment services infrastructure.

Upsides

ISO 27001:2022 certification enhances Spendesk's reputation for information security.
Partnership with Adyen supports global expansion and compliance across key markets.
Procure-to-pay solution expands product offerings for European SMBs.

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