Account Manager

Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & Services, Software as a Service (SaaS), Research & Development, Intellectual PropertyIndustries

Requirements

Candidates should possess 3-5 years of sales and/or account management experience with customers in the Australia region, strong communication and presentation skills, and a proven track record of performance in account management and expansion positions. Experience in enterprise SaaS sales is a plus, along with educational background or professional experience in intellectual property, manufacturing, engineering, chemical, or food production.

Responsibilities

The Account Manager will drive revenue growth by managing the entire customer lifecycle, primarily focused on renewals and expansion, building and maintaining strong customer relationships, improving client workflow performance, adopting a data-driven approach to sales funnel management, demonstrating expertise in client matters, conducting customer onboarding and quarterly business reviews, analyzing territory, exceeding sales targets, managing the pipeline, and keeping up to date with product updates. They will also conduct customer onboarding meetings and quarterly business reviews, analyze their territory, convert opportunities into growth, and proactively address client issues.

Skills

Customer Relationship Management

Account Management

Business Development

Renewals

Client Engagement

Data-Driven Decision Making

PatSnap

Intellectual property and innovation intelligence platform

About PatSnap

PatSnap offers a platform that helps businesses, inventors, and researchers understand patents and innovation. Its main product aggregates and analyzes data from patents, scientific literature, and market reports, enabling clients to make informed decisions about their R&D investments. PatSnap operates on a subscription model, providing various service tiers and educational courses to empower clients in leveraging their innovation data. The company's goal is to help clients drive business growth and maintain a competitive edge through effective use of intellectual property.

Singapore, SingaporeHeadquarters

2007Year Founded

$342MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, EducationIndustries

501-1,000Employees