Relationship Manager
DwollaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The Account Manager should possess a strong understanding of B2B sales processes, experience managing a portfolio of accounts, and the ability to engage with Senior Management and C-level contacts. Demonstrated success in exceeding sales targets and identifying new business opportunities within named accounts is essential, along with the ability to negotiate contract renewals, cross-sells, and upsells.
This role involves managing an established client base to drive revenue growth through the utilization of Keeper's cybersecurity solutions, conducting Quarterly Business Reviews, advising customers on best practices for securing their business, proactively managing customer success, and resolving customer issues independently and collaboratively. The Account Manager will also build strong customer relationships, present Keeper solutions, troubleshoot challenges, and occasionally assist on Sales or Marketing calls/webinars as a product expert and Account Manager.
Cybersecurity solutions for data protection
Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.