Account Manager

Job Description

Position Overview

Flipp is seeking an individual to join their Account Management team. This role focuses on building and maintaining strong relationships with existing clients, understanding their needs, and ensuring satisfaction to drive retention and growth. The Account Management team manages Flipp’s high-trust partnerships with 98% of North America’s largest retailers, CPGs, and agencies.

Responsibilities

• Client Communication: Own all communication to build strong relationships with external partners when context is defined, and oversee internal communication on projects for retail partners.
• Meeting Facilitation: Prepare and lead internal and sometimes external meetings where topics are well-defined and ambiguity is low (e.g., weekly syncs).
• Reporting & Analysis:
  • Build decks for monthly/quarterly reviews and ad hoc performance analyses.
  • Own external communication of performance metrics and reporting.
  • Oversee day-to-day analytics/reporting, effectively turning data into actionable insights for retail partners.
  • Book, monitor, and report on Flipp distribution budget with retailers.
• Project Management:
  • Quarterback the execution of all internal aspects of retailer projects, working cross-functionally with departments like Product Analytics, Operations, and Finance.
  • Own projects from conception to completion with support from Account Executives/Directors.
• Knowledge Sharing: Simplify and share in-depth knowledge of both account-specific and Flipp-specific topics to communicate how Flipp has delivered value for the retailer. Share best practices and utilize case studies/key wins to gain alignment on future projects with retailer partners.
• Support: Support Account Executives with retailer strategy.

Requirements

• 1+ year of experience in a relevant industry/position (e.g., CPG, retail sales, ad tech, B2B, project management).
• 1-2 years of sales experience within the relevant advertising technology, retailer, or CPG industry.
• 1-2 years of experience in digital marketing (e.g., digital media agency or news media company).
• Demonstrated project/process management experience.
• Strong analytical skills and problem-solving abilities.

Company Information

About Flipp: Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. Flipp's mission is to help people make smarter shopping decisions with autonomy and accountability, which is crucial given rising living costs. Their Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it.

Company Culture: At Flipp, you'll work with "hungry, humble, highly intelligent and other-centered teammates." The company emphasizes challenging oneself, learning by doing, and growing by developing new skills and perspectives. Flipp aims to equip employees to make an impact, realize their potential, and stay inspired.

What Flipp Offers

• An inclusive, collaborative environment where your voice matters.
• A remote-first environment.
• The tools and opportunities needed for growth and development.
• Every opportunity to own your success.

What You Bring

• Your authentic self, every day.
• Your best work, from anywhere.
• An appetite for learning, curiosity, and a growth mindset.
• Motivation, initiative, and an entrepreneurial spirit.

Application Instructions

If you’re interested in working with Flipp on the future of shopping, please fill out the provided fields and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you are prepared to grow dramatically with your team at a world-class learning organization, consider applying. Flipp values diversity in thought and life experiences as they believe it leads to the most creative solutions.

Flipp is an equal opportunity employer and does not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, or any other characteristic protected by law.

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]