Account Manager at Republic Services

Springfield, Missouri, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste ManagementIndustries

Requirements

Minimum of 1 year of relevant sales experience
Valid driver’s license
Waste or transportation industry experience (preferred)

Responsibilities

Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty
Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
Responds to all cancellation requests in alignment with the established escalation policy
Proactively communicates with or responds to customers in support of company pricing initiatives
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals
Responsible for capturing customer emails, minimizing rate restrictions and customer credits
Increases customer penetration by selling full suite of Republic Services products
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships
Partners with the operations team, when needed, to address customer services issues
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
Performs other job-related duties as assigned or apparent

Skills

Key technologies and capabilities for this role

SalesforceAccount ManagementCustomer RetentionSalesContract NegotiationPricing StructuresCRM

Questions & Answers

Common questions about this position

What benefits are offered for this Account Manager position?

Eligible employees can participate in comprehensive medical, dental and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, EAP, employee discounts, a retirement plan with company match, and an Employee Stock Purchase Plan.

Is this a remote or hybrid role?

This is a hybrid role with a Monday-Friday shift, and the position requires traveling out to customers within the local territory.

What are the minimum qualifications for the Account Manager role?

Candidates need a minimum of 1 year of relevant sales experience and a valid driver’s license.

What is the salary for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this Account Manager job?

Waste or transportation industry experience is preferred, along with proven sales skills in maintaining customer relationships and utilizing tools like Salesforce.