Account Manager

The Account Manager will oversee and expand business relationships with targeted clients, developing and implementing strategy, sales plans, and forecasts. This role involves generating and developing added-value business with existing clients, managing consistent growth within a client base, and making new contacts with clients and strategic partners. Responsibilities include maintaining and developing client relations to ensure satisfaction and need-based marketing, developing customer relations through sales leads and qualifying, and interacting with customer service, accounting, and operations teams. The Account Manager will develop and implement sales action plans to increase revenue and acquire new accounts, seek opportunities to expand business with current clients by identifying further needs and presenting solutions, and grow existing accounts to full potential for long-term revenue generation. They will attend conventions, conferences, and trade shows, prepare post-event reports, and regularly interact with executives of major clients. Analyzing client needs, promoting company services, managing sales and business development plans, and formulating objectives for high-value relationships are key duties. The role also includes understanding prospective client cultures, product portfolios, competitive positions, financial states, and key decision makers, acting as a liaison between clients and operations staff, negotiating contracts, generating reports, and promoting company programs and services.