Account Executive I (Onsite) at FRONTSTEPS

Eugene, Oregon, United States

FRONTSTEPS Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, TechnologyIndustries

Requirements

  • Associate’s degree or equivalent experience is preferred
  • Polished written and verbal communication skills
  • Prior experience working in a high paced, evolving environment
  • Strong customer focus
  • Experience using Salesforce or similar CRM tools to nurture, track and report on leads
  • Experience with or a desire to learn software-as-a-service sales
  • Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
  • Ability to manage sensitive and critical client information
  • Previous sales experience is a plus
  • An entrepreneurial spirit and taking the initiative to hit – then exceed – individual goals
  • Must be located in Eugene, Oregon or surrounding municipalities (onsite full-time role)

Responsibilities

  • Work directly with customers via telephone and email to describe products and services in order to persuade prospects to purchase
  • Educate customers on product offerings and services to improve their "online presence", explain pricing and answer their questions about solutions
  • Follow up with customers via telephone or email in a timely manner
  • Identify customer issues and provide resolution to issues for customers
  • Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
  • Continue to build proficiency in products, services, and processes to improve sales effectiveness
  • Maintain accurate daily record of sales activity in Salesforce
  • Perform other duties as requested by management
  • Place outbound calls to real estate agents, agent teams, and brokerages seeking to purchase iHomefinder products

Skills

Salesforce
SaaS Sales
Outbound Calling
Inside Sales
Customer Service
Telephone Sales
Email Communication
Sales Goals

FRONTSTEPS

Software solutions for HOA management

About FRONTSTEPS

FRONTSTEPS provides software solutions specifically designed for homeowners associations (HOAs) and property management companies. Its platform helps streamline various administrative and operational tasks involved in managing residential communities. The software includes features for automating processes, managing visitor security, and enhancing community engagement, all integrated into a single user-friendly interface. This allows clients to save time and reduce operational costs. FRONTSTEPS operates on a subscription-based model, offering different pricing tiers based on the size and needs of the community, along with premium features for additional revenue. The company's goal is to empower community managers to work more efficiently and effectively, making it a trusted brand in the HOA management software market.

Denver, ColoradoHeadquarters
2013Year Founded
$12.3MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Time Off
Paid Sick Leave
Phone/Internet Stipend
401(k) Company Match

Risks

Increased competition may erode FRONTSTEPS' market share.
Reliance on third-party partnerships exposes FRONTSTEPS to operational risks.
Economic downturns could impact subscription-based revenue model.

Differentiation

FRONTSTEPS offers a comprehensive digital platform for HOA management.
The platform integrates visitor security and community engagement tools.
FRONTSTEPS provides a subscription-based service with regular updates and support.

Upsides

Launch of Suite Manager enhances community association management capabilities.
Partnership with Edenred Pay streamlines invoice processing for clients.
Growth investment from Onex Falcon supports strategic expansion.

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